At Western Carpet, we pride ourselves on being a one-stop shop for beautiful flooring solutions. With over 20 years of experience serving the Inland Empire, we have established a reputation for providing exceptional service, product knowledge, and guidance to help our customers achieve their flooring vision.
Our commitment to excellence is reflected in our extensive range of flooring options, including carpet, laminate, hardwood, tile, waterproof, and vinyl. We take pride in offering high-quality, brand-name materials with a focus on products Made In The USA. Our team of experts is dedicated to helping homeowners and businesses navigate the flooring process, from selection to installation.
Our Services
At Western Carpet, we understand that every project is unique, and that's why we offer a personalized approach to flooring. We provide free estimates for customers within our service area, including Redlands, Yucaipa, Highland, Mentone, Loma Linda, Banning, Beaumont, Cherry Valley, Rialto, Colton, Grand Terrace, and San Bernardino. Our team is equipped to handle projects of all sizes, from small residential renovations to large commercial installations.
Our Learning Center
We believe in empowering our customers with knowledge, which is why we have created a comprehensive Learning Center. This resource is designed to provide valuable insights and tips on flooring maintenance, durability, and resilience. From carpet durability to stain and soil resistance, our Learning Center is your go-to guide for all things flooring.
Our Brands
We are proud to partner with top brands in the industry, including Mohawk Flooring, Shaw Floors, Stanton Carpet, Phenix Flooring, Daltile, Mannington Mills, Ottimo Ceramics, and Goton Tiles. These brands share our commitment to quality, innovation, and customer satisfaction.
Overall Experience
The reviews reveal a mixed bag of experiences with Western Carpet, with some customers extremely satisfied and others left disappointed.
Quality of Work and Products
Positive Experience: One customer, Mr. Jimenez, raved about the fantastic job done by Western Carpet for both flooring and carpet, praising the quality of the work and products. Another customer, Duane Goldsworthy, was impressed with the expertise and cordiality of the owner, Chris, who provided a free estimate and demonstrated exceptional knowledge in the field.
Negative Experience: On the other hand, Dugan Norris had a terrible experience with the tile setter, citing a lack of skills and a disappointing outcome. This led to the need for the job to be removed and redone by a professional.
Customer Service
Positive Experience: Duane Goldsworthy praised the welcoming and pleasant demeanor of Jaime, who took her time to listen and assist with their flooring needs.
Advice and Warning
Dugan Norris advises customers to do their homework and research thoroughly before hiring someone for a job, in order to avoid a bad experience.
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