Transform Your Space, Transform Your Life
The Floor Shoppe HD is a leading flooring design company serving the Beaumont, Port Arthur, Orange, and Southeast Texas areas. We empower homeowners and businesses to create beautiful and functional spaces by offering a comprehensive selection of flooring products and interior finishes.
Our Expertise
With over 20 years of combined experience in the flooring industry, our team understands the crucial role flooring and interior finishes play in the overall design and functionality of your home or business. We seamlessly guide our clients through the selection process, ensuring the perfect materials are chosen for each space and vision.
Comprehensive Services
Our services extend beyond just flooring installation. We offer a wide range of interior finishing products and design guidance to create a cohesive and personalized look.
Products and Services
- Flooring: Hardwood, tile, vinyl, carpet, luxury vinyl plank (LVP), and more
- Interiors: Backsplash, countertops, wallpaper, hardware, lighting, and more
- Specialty Services: Design consultations, sample selection, and project management
Customer-Focused Approach
At The Floor Shoppe HD, we prioritize exceptional customer service. Our friendly and knowledgeable team is dedicated to understanding your needs, providing personalized recommendations, and ensuring your complete satisfaction throughout the process.
What Sets Us Apart?
- Local and woman-owned: We are proud to be a local business committed to serving our community.
- Emphasis on design: We believe in exceeding expectations through thoughtful design, high-quality materials, and meticulous craftsmanship.
- Competitive pricing: We offer transparent pricing and work with you to find options that fit your budget.
Join us in creating the home or business of your dreams!
We invite you to visit our showroom in Beaumont, TX to explore our vast collection of flooring and interior finishes. Our team is ready to provide a complimentary consultation and guide you through the process.
Customer Experience
The majority of customers had a positive experience with The Floor Shoppe, praising the staff's knowledge, helpfulness, and professionalism. Many customers appreciated the extensive design center and the variety of options available.
Staff and Service
Macy, in particular, was mentioned several times as being extremely helpful and knowledgeable, assisting customers with the remodeling process and answering all their questions. Other staff members, such as Patsy, were also commended for their politeness and niceness.
Quality of Work
The craftsmanship of the installation was generally considered top-notch, with customers praising the beautiful and professional work done.
Issues and Concerns
One customer, Shane Sterling, had a very negative experience, citing mistakes with the tile installation, poor communication, and unprofessional behavior from the owner, Hillary Dishman Shook. This customer also mentioned that the tile installers were sloppy and didn't clean up after themselves.
Pricing
Some customers felt that the prices were reasonable and competitive, while others, such as Benjamin Mckee, felt that the cost of the tile was marked up too high.
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