Mike Brooks Flooring is a family-owned and operated company in Macon, GA, with over 70 years of combined experience in the flooring industry. We understand the importance of creating a beautiful and functional home or workspace, and we're dedicated to providing our customers with exceptional products and services.
Our Expertise
We specialize in a wide variety of flooring solutions for both residential and commercial properties. Our services include:
Carpet
- Wide selection of top-quality carpets from renowned manufacturers like Mohawk and Dreamweaver
- Expert advice on choosing the perfect carpet for your needs and budget
- Professional installation by our experienced team
Laminate Flooring
- Affordable and durable flooring option with a realistic wood-grain look
- Perfect for high-traffic areas and pet owners
- Expert installation to ensure a seamless and professional finish
Hardwood Flooring
- Long-lasting and luxurious flooring option to enhance any space
- Wide variety of woods and finishes to choose from
- Skilled installation to achieve a professional and lasting result
Vinyl Sheet Flooring
- Durable and stylish flooring that's resistant to stains and moisture
- Perfect for kitchens, bathrooms, and other high-traffic areas
- Expert installation for a seamless and long-lasting connection
Ceramic & Porcelain Tile
- Stylish and versatile flooring option for floors, showers, and countertops
- Wide variety of colors, patterns, and finishes to match your individual style
- Professional installation by our skilled tile installers
Professional Installation Services
- Our team of experienced installers are certified and insured to handle any size project, from small repairs to large-scale installations.
- We take pride in meticulous attention to detail and ensure a clean and efficient installation process.
Customer Satisfaction
At Mike Brooks Flooring, we prioritize customer satisfaction. We're dedicated to providing our clients with a positive and personalized experience from start to finish. Our team is always available to answer your questions, address your concerns, and ensure you're thrilled with the results.
Rating and Review Summary
The reviews for Mike Brooks Flooring are predominantly positive, with 12 out of 14 reviewers giving the company a 5-star rating. The majority of reviewers praise the company for their professional workmanship, attention to detail, and excellent customer service.
Services and Installations
The company has installed laminate flooring, tile flooring, carpet, wood flooring, and hardwood flooring for various customers. They have also provided repair services for carpet and wood floors.
Customer Service
Reinders have highlighted the company's friendly and courteous staff, including individuals such as Jesse, Patrick, James, Hazel, and Libby. Some reviewers have also mentioned that the company's staff went above and beyond to ensure customer satisfaction.
Disappointments
However, there are a couple of negative reviews. One reviewer, Ryan Brown, reported that someone fraudulently used their credit card to make a purchase at the store, and they never received a response from the company. Another reviewer, Jeremy Cabe, was unhappy with the cost of a tile replacement and felt that the company was unresponsive to his concerns.
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