Transform Your Space, Transform Your Life.
At Just Carpets Flooring, we're a family-owned and operated business that has been serving the San Rafael, CA area since 1991. Over the years, we've grown from a small carpet store in a converted garage to a full-service floor covering supplier with a spacious showroom. Our commitment to providing high-quality floor coverings, exceptional customer service, and honest pricing has earned us a reputation as one of the most trusted flooring providers in the region.
Our Story
Years ago, we opened our first store in Fairfax, California, with a mission to provide our customers with a friendly atmosphere, no-pressure sales policy, high-quality floor coverings, and honest low prices. As our business grew, we began serving high-end residential, commercial, and multi-unit contract customers. Today, over 85% of our business comes from repeat customers and their referrals.
Our Services
At Just Carpets Flooring, we offer a wide range of flooring products and services to meet the needs of our customers. Our extensive catalog includes carpet, hardwood, laminate, luxury vinyl, waterproof flooring, vinyl, cork, and area rugs from top manufacturers like Dixie Home Carpet and Masland Carpet. Our professional team of flooring experts can assist you in selecting the perfect flooring solution for your home or business. We also offer installation services, ensuring that your new floors are installed with precision and care.
Why Choose Us
At Just Carpets Flooring, we're dedicated to providing our customers with an exceptional flooring experience. Our knowledgeable staff is always happy to answer questions, offer advice, and provide estimates for your flooring projects. We pride ourselves on our no-pressure sales policy, ensuring that you can browse our showroom and make informed decisions without feeling pressured. With our financing options and competitive pricing, we strive to make your flooring dreams a reality.
Get to Know Us
Visit us at one of our two convenient locations in San Rafael, CA, and experience the Just Carpets Flooring difference for yourself. Our friendly and knowledgeable staff is always happy to assist you in finding the perfect flooring solution for your needs. Whether you're looking for inspiration, guidance, or simply want to explore our extensive catalog, we're here to help.
Customer Experience
The reviews highlight a mixed bag of customer experiences with Just Carpets. While some customers have had positive interactions with the staff, particularly Olga, who is described as helpful, professional, and patient, others have reported rude and unresponsive owners.
Positive Interactions
Customers who have had positive experiences with Just Carpets praise the company's selection of quality carpets and hybrid flooring, as well as the professionalism and knowledge of the installers.
Negative Interactions
On the other hand, some customers have reported negative interactions with the owners, including rudeness, unresponsiveness, and a lack of integrity. Some customers have also reported issues with the quality of work, including poorly installed hardwood floors and measurements that are off.
Staff and Customer Service
Some customers have praised the customer service at Just Carpets, highlighting the helpfulness and knowledge of the staff. However, others have reported poor customer service, including unreturned calls and a lack of follow-up.
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