Transforming Spaces, One Floor at a Time
At Floor Depot, we are committed to bringing you the highest quality flooring at the lowest possible price. As a family-owned business, we have been selling flooring in San Antonio for over 35 years. We understand the importance of providing exceptional customer service and are dedicated to saving you money. Our Lowest Price Guarantee ensures that you get the best deal on your flooring needs.
Our Services
We offer a wide range of flooring options, including carpet, hardwood, ceramic tile, laminate, vinyl, and natural stone. We have a vast selection of products from every major manufacturer in the flooring industry, ensuring that you find the perfect flooring for your lifestyle and budget. Our knowledgeable staff is always available to guide you through the process, answer any questions you may have, and provide expert advice on choosing the right flooring for your specific needs.
Types of Flooring
We specialize in the following types of flooring:
- Carpet: Great carpeting brings a natural warmth and beauty to any room. We offer an endless selection of colors and styles from the finest manufacturers in the industry. Our carpet types include Saxony, Textured Plush, Frieze, Berber Loop Pile, Berber Cut Pile, and Cut Loop.
- Hardwood: Our hardwood flooring options range from luxurious to rustic, offering styles that fit any taste and decor. We carry a variety of species, including oak, maple, cherry, and pine.
- Ceramic Tile: Our ceramic tile selection includes a wide range of styles, colors, and patterns. We offer porcelain, ceramic, and glass tile options for walls, floors, and backsplashes.
- Laminate: Our laminate flooring options are designed to mimic the look of natural stone, wood, or tile at a fraction of the cost.
- Vinyl: Our vinyl flooring options include sheet vinyl, luxury vinyl tile, and plank vinyl. We offer a wide range of styles, colors, and textures to fit any decor.
- Natural Stone: We offer a selection of natural stone flooring options, including marble, granite, travertine, and slate.
Fiber Options
We use four basic types of fiber to manufacture carpeting in the United States: nylon, olefin, polyester, and wool. Each fiber has its own strengths and benefits, and we can help you determine which is best for you and your lifestyle.
Why Choose Us
At Floor Depot, we pride ourselves on our commitment to saving you money. We purchase direct from the factory and by the truckload to ensure the lowest prices. We carry a vast inventory of flooring products, and our knowledgeable staff is always available to answer any questions and provide expert advice. We also offer incredible financing options and a referral program to reward our loyal customers.
Get a Free Quote
Don't wait any longer to get the flooring you deserve. Contact us today and let us help you find the perfect flooring for your lifestyle and budget.
Accountability and Customer Service Issues
Some reviewers had disappointing experiences with Floor Depot's service, citing issues with accountability and customer service. Many reviewers felt that the company did not follow through on its promises, and its staff was unprofessional, rude, and unhelpful. Some reviewers reported difficulty getting in touch with the company, and others were left with unfinished jobs and unpaid claims.
Communication and Payment Issues
Communication breakdowns and payment issues were a common theme among the negative reviews. Some reviewers felt that the company's sales team made false promises or miscommunicated details about the installation process. Others reported difficulty getting their payments processed correctly, and some were even overcharged for services.
Product Quality and Installation
While some reviewers praised Floor Depot's product options, others reported issues with the quality of the products and the installation process. Some reviewers experienced defects, such as chipped flooring, and felt that the company did not take adequate steps to address these issues.
Positive Reviews
Despite the negative reviews, some customers had positive experiences with Floor Depot. One reviewer praised the company's ability to locate and install materials quickly, and another reviewer appreciated the knowledgeable staff.
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