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Excellence in Flooring, Excellence in Service

A Dedicated Team of Commercial Flooring Professionals

212 Carpet has proudly served New York City and its surrounding areas for over 30 years. As a Woman-Owned Business Enterprise (WBE) certified company, we take pride in providing exceptional commercial flooring services to clients across various industries.

Reasons to Choose 212 Carpet

  • Expertise and Experience: Our team of certified and experienced installers are well-versed in all aspects of commercial flooring, including carpet installation, tile and hardwood flooring, linoleum, and luxury vinyl tile (LVT).
  • Enduring Quality: We source only the highest quality materials from trusted manufacturers, ensuring durability, aesthetics, and value for your investment.
  • Client-Focused Approach: We prioritize communication and transparency throughout the process, working collaboratively with you to understand your unique needs and goals.
  • Exceptional Customer Service: From initial consultation to project completion, our dedicated sales and installation teams are committed to providing a seamless and enjoyable experience for every client.

Diverse Flooring Solutions

Our diverse range of services includes:

**Carpet Installation

  • Comprehensive consultations and site assessments
  • Diverse selection of quality carpets to suit your style and budget
  • Skilled installation and meticulous attention to detail

Hardwood Flooring

  • Expert installation and maintenance of various hardwood flooring types
  • Experience in dealing with different subfloors and architectural features

Tile and Stone Flooring

  • Professional installation of ceramic, porcelain, and stone tiles
  • Attention to detail and precision in grouting and sealant application

Additional Services

  • Linoleum flooring installation and repair
  • Luxury vinyl tile (LVT) installation and maintenance
  • Maintenance packages for existing flooring

Community Involvement

We are proud to be a part of the local community, actively supporting businesses and organizations. We value building lasting relationships with our clients and being an integral part of the region's growth and development.

Reviews
Positive: The reviewers praised the company's professionalism and knowledgeability.
Negative: The company's communication and follow-through on installation appointments were criticized.

Installation and Customer Service

The reviews highlight the varying experiences of customers with 212carpet. One customer, Maryam Z., had an excellent experience with the company. She praised the representatives for being knowledgeable and professional, and the installation process was smooth and efficient.

On the other hand, Alex B., a business owner, had a disastrous experience with 212carpet. He initially had a positive impression of the company, citing their product samples and willingness to come to his apartment for a showing. However, his trust in the company was quickly misplaced when no one arrived for the scheduled carpet installation. Despite making a down payment, Alex was left dissatisfied and frustrated with the company's lack of communication and professionalism.

Conclusion

The reviews demonstrate contrasting experiences with 212carpet. While one customer had a seamless and professional installation process, the other was left disappointed and frustrated due to poor communication and lack of follow-through. It is essential for customers to research and carefully evaluate a company's reputation and track record before making a decision.

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