Business Details
40 Years
experience
Trusted Flooring Experts in Northern Michigan
Founded over 38 years ago, Kiss Carpet has built its reputation on the principle of simplicity, prioritizing customer needs while maintaining budget-conscious solutions. As a family-owned business serving Northern Michigan, we emphasize transparency by thoroughly explaining product benefits and limitations to ensure informed decisions. Our commitment extends beyond product sales to include expert installation by certified technicians, comprehensive maintenance guidance, and a full warranty on all installations. We pride ourselves on treating every customer like family, offering personalized service that includes furniture relocation, old flooring disposal, and meticulous cleanup. With showrooms in Harbor Springs, Mancelona, and Traverse City, we combine decades of industry experience with a dedication to community relationships.Our team stays current with flooring technology advancements to provide durable, stylish solutions tailored to high-traffic areas and pet-friendly households. We maintain rigorous quality standards through partnerships with leading brands and adherence to proper installation techniques, recognizing that even premium products require expert execution. Our educational approach empowers customers to understand their investments, from material selection to long-term care requirements. This philosophy of simplicity, combined with technical expertise, has established us as Northern Michigan's trusted flooring authority.
Services
Carpet installation
Hardwood flooring
Bathroom remodeling
Kitchen remodeling
Flooring maintenance
Luxury vinyl
Tile installation
Area rugs
Waterproof flooring
Flooring consultation
Details
- Year established: 1986
Highlights and features
- We offer 38+ years of flooring expertise with local Northern Michigan knowledge
- Our certified technicians ensure proper installation of all flooring products
- We provide comprehensive maintenance education for long-term satisfaction
- We operate with full transparency about product benefits and limitations
- We offer complete project management including furniture relocation and cleanup
Services
Carpet installation
Our certified technicians provide professional carpet installation using industry-leading techniques. We handle all aspects including subfloor preparation, precise measuring, and seaming. Our service includes furniture relocation, old carpet removal, and post-installation cleanup, ensuring minimal disruption to your household while maintaining manufacturer warranty requirements.
Bathroom remodeling
We offer comprehensive bathroom remodeling solutions from initial design to final installation. Our services include tile flooring and wall installation, backsplash application, and selection of moisture-resistant materials. Our experts guide clients through material choices that balance aesthetics with functionality for wet environments.
Hardwood flooring
Our hardwood flooring solutions include solid and engineered options suitable for Northern Michigan's climate. We provide expert installation that accounts for wood expansion and contraction, along with maintenance education to preserve floor longevity. Our selection includes various stains and finishes to match any decor.
Kitchen remodeling
We specialize in complete kitchen transformations featuring durable flooring options and custom backsplash designs. Our process includes material selection consultations, precise measurements, and professional installation of all surfaces. We help clients choose materials that balance aesthetics with practical considerations like moisture resistance and ease of cleaning.
Flooring maintenance
Our maintenance programs educate homeowners on proper cleaning techniques and product selection. We provide guidance on routine vacuuming schedules, spot removal methods, and professional deep cleaning timelines. Our team explains specific care requirements for different flooring types to maintain appearance and warranty validity.
People
Ken Roberts
Founder
Ken Roberts established Kiss Carpet in 1986 after being inspired by Earl Nightingale's 'Keep It Simple' philosophy. He leads with a commitment to customer-centric values and community relationships.
Kelly Fisher
General Manager
Kelly Fisher oversees daily operations with a focus on maintaining the company's founding principles while implementing modern business practices to enhance customer experience.
Heath Depue
Measure Specialist
Heath Depue ensures precise measurements for all flooring projects, bringing technical expertise to guarantee perfect product fit and installation accuracy across Northern Michigan.
Josh Gratton
Sales & Design Leader
Josh Gratton helps clients select optimal flooring solutions, combining design expertise with practical considerations for residential and commercial spaces in Traverse City.
Sara Craft
Sales & Design Leader
Sara Craft provides personalized design guidance in Mancelona, helping clients choose flooring that balances aesthetics, functionality, and budget requirements.
Questions
What flooring options do you offer?
We carry carpet, hardwood, luxury vinyl, tile, waterproof flooring, and area rugs from top manufacturers.
Do you provide installation services?
Yes, we offer professional installation with certified technicians for all flooring products we sell.
What areas do you serve?
We serve all of Northern Michigan including Traverse City, Petoskey, Mackinaw City, Gaylord, and Cadillac.
How can I see products in my home?
Our website allows virtual room visualization, and we offer free sample shipping for all featured products.
Do you offer financing options?
Yes, we provide financing programs available at time of sale with approved credit.
What remodeling services are available?
We specialize in complete bathroom and kitchen remodeling projects including flooring, tile, and backsplashes.
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