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Business Details
16 Years
experience
Professional Flooring Contractors in Troy, MI
Founded in 2010, Carpet Guys have redefined the shop-at-home flooring experience through a combination of industry expertise and customer-centric service. Our team brings decades of collective experience in residential and commercial flooring solutions, specializing in carpet, vinyl, laminate, and hardwood installations. We distinguish ourselves through our lifetime installation warranty, next-day service capabilities, and personalized in-home consultations that bring the showroom directly to customers. As a BBB-accredited business with an A rating, we maintain strict quality control through our owned installation teams rather than third-party contractors. Our commitment to transparency includes free furniture moving, upgraded padding at no charge, and clear pricing with no hidden fees.

Serving Metro Detroit, Chicagoland, Greater Toledo, and Greater Lansing, we combine national brand partnerships with local market knowledge to deliver tailored flooring solutions. Our financing partnerships with Synchrony Bank and exclusive promotions like the 'Install Before Halloween or It's FREE' guarantee demonstrate our dedication to accessible, stress-free home improvement. With hundreds of in-stock options from manufacturers like Mohawk and Shaw, we ensure both product variety and competitive pricing while maintaining our position as the only southeast Michigan flooring company on Angie's List Honor Roll.
Services
Carpet Installation Vinyl Flooring Laminate Installation Hardwood Flooring Next-Day Service Free Estimates Furniture Moving Lifetime Warranty Eco-Friendly Options Financing Plans
Details
  • Year established: 2010
Highlights and features
  • We offer a lifetime installation warranty covering all workmanship
  • Next-day installation available on in-stock products
  • Free in-home estimates with no-obligation consultations
  • BBB-accredited business with A+ rating since 2010
  • Family-owned operation with 50+ years combined industry experience
Associations and certifications
  • Better Business Bureau
  • Angie's List Honor Roll
What people say
Professional installers Timely service Lifetime warranty Knowledgeable staff Hassle-free process
Services
Carpet Installation
Our professional carpet installation service combines expert craftsmanship with premium materials for lasting results. We handle complete room preparation, old flooring removal, and furniture moving while offering next-day installation on in-stock products. Customers benefit from free lifetime warranty coverage and personalized consultations with flooring specialists who bring samples directly to their homes.
Vinyl Flooring
We provide luxury vinyl plank and sheet flooring solutions suitable for kitchens, bathrooms, and high-traffic areas. Our waterproof options protect against moisture damage while maintaining aesthetic appeal through wood and stone patterns. The installation includes subfloor preparation and comes with the same lifetime workmanship warranty as all our flooring services.
Hardwood Flooring
Our hardwood flooring service features solid and engineered options from top manufacturers like Mohawk and Shaw. We offer professional installation with precise acclimation processes and finish sanding for seamless results. The service includes expert guidance on moisture resistance considerations and comes with lifetime warranty protection for installation quality.
Next-Day Installation
Available on select in-stock products, our next-day installation guarantees prompt service when time is critical. This service includes furniture moving, old flooring removal, and professional installation completed within 24 hours of ordering. Subject to availability in our service areas with no additional charge for expedited service.
Free Estimates
We provide complimentary in-home consultations where flooring specialists bring product samples directly to customers' homes. This service includes space assessment, lighting considerations, and personalized recommendations without obligation. Customers receive transparent pricing and can schedule installations during the initial visit.
People
Joseph Zago
President
With over 20 years in flooring sales and management, Joe Zago founded Carpet Guys after leadership roles at Empire Today and Express Flooring. His industry expertise spans carpet, hardwood, and luxury vinyl product lines, combining national retail experience with local business ownership to drive customer satisfaction.
Questions
What areas do you service for flooring installations?
We serve Metro Detroit, Chicagoland, Greater Toledo, and Greater Lansing regions with next-day service available in select areas.
Do you offer warranties on flooring installations?
Yes, we provide a lifetime installation warranty covering all workmanship for as long as you own your home.
Can I get flooring installed the next day?
Next-day installation is available on in-stock products in our service areas with no additional charge for expedited service.
What payment options are available?
We offer financing through Synchrony Bank with special promotions including 60-month interest-free financing for qualified applicants.
How does the free in-home estimate work?
Our specialists bring flooring samples to your home for personalized selection, including measurements and pricing during the no-obligation consultation.
What flooring brands do you carry?
We stock products from major manufacturers including Mohawk, Shaw, Armstrong, and Dreamweaver along with our private label brand.