Where Every Step Is In The Right Direction
At Flooring America, we pride ourselves on being a locally owned and operated business, dedicated to providing exceptional flooring solutions to our customers. Our team of experts is passionate about helping you find the perfect floor that fits your lifestyle, budget, and personal style. With a wide range of products, including luxury vinyl, hardwood, carpet, laminate, and tile, we have something for everyone.
Our Story
As a Flooring America store, we are committed to providing personalized service that you won't find elsewhere. Our team is trained in flooring sales and design, and we take the time to get to know you and understand your unique needs. We understand that finding the right floor can be overwhelming, which is why we offer a streamlined shopping experience that makes it easy to explore our products, visualize your floor, and even order samples to try before you buy.
Our Services
At Flooring America, we offer a comprehensive range of services designed to make your flooring experience stress-free and enjoyable. From our room visualizer tool to our expert measurement and installation services, we've got you covered every step of the way. We're proud to offer an industry-leading warranty, the Adore Your Floor Guarantee, which gives you peace of mind knowing that you'll love your floor or we'll replace it. Additionally, we offer financing options to make your dream floor a reality, and our design blog is packed with tips, ideas, and inspiration to help you stay on top of the latest trends.
Why Choose Us?
So why choose Flooring America? We're the most recommended flooring store in North America, and we work hard every day to earn our reputation. We offer the finest flooring available at surprisingly affordable prices, expert installation, and an industry-leading warranty. But it's not just about the products - it's about the experience. We're dedicated to providing personalized service, and we're committed to making sure you love your floor.
Installation Experience
The majority of reviewers had an excellent experience with Tucker Carpets and Flooring, with several rating their installation experience 5 stars. Reviewers praised the installation teams for their professionalism, thoroughness, and attention to detail. Richard and Wade, in particular, were mentioned as doing a fantastic job and going above and beyond to ensure the work was done right.
Quality and Selection
Reviewers were also impressed with the quality and selection of products offered by Tucker Carpets and Flooring. Many reviewers praised the staff for being knowledgeable and helpful in selecting the right products for their needs. Additionally, reviewers appreciated the store allowing customers to take samples home and ordering being fast and easy.
Customer Service
Several reviewers commended the staff at Tucker Carpets and Flooring for providing excellent customer service. Reviewers praised the staff for being friendly, helpful, and knowledgeable, and for going above and beyond to ensure customer satisfaction.
Negative Experiences
Not all reviewers had a positive experience with Tucker Carpets and Flooring. One reviewer, George Ohlendorf, had a negative experience with the installation team. They claimed that the team did not follow the manufacturer's installation requirements, which voided the warranty. Ohlendorf has been trying to get a resolution from Tucker Carpets and Flooring since October but has had no response.
Conclusion
While some reviewers had a negative experience, the majority of reviewers had an excellent experience with Tucker Carpets and Flooring. Reviewers praised the installation team, quality of products, and customer service.
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