Star Interior Resources has been a trusted name in the flooring industry for over four generations. As one of the largest floor covering companies in the United States, we have built our reputation on dependability, fair pricing, superior materials, and workmanship. Our team of local experts, known as Account Managers, have an in-depth understanding of the housing market and design trends in your region. At Star Interior Resources, customer service is our top priority, and we continuously improve our products and services based on client feedback.
Our Services
At Star Interior Resources, we specialize in providing materials, design, and installation for residential homes, multi-family, senior living, and country clubs. We are the primary flooring provider for some of the nation's largest REO property holders and have been a preferred vendor for over 25 years. Our distinctive business model and nationwide buying power allow us to provide competitive pricing with a broad range of quality flooring materials and installation services.
Our range of services includes:
- Residential Flooring: We offer a wide variety of flooring options for residential homes, including carpet, hardwood, laminate, tile, luxury vinyl, waterproof flooring, and natural stone.
- Commercial Flooring: Our commercial flooring services include mobile showrooms, outdoor area flooring, and bid request for multi-family, senior living, and country clubs.
- Area Rugs: We offer a wide selection of area rugs to complement any flooring option.
- Custom Interior Renovations: Our team of skilled professionals specializes in complete custom interior renovations from design to build-out. We offer kitchen and bath remodels, including cabinetry, lighting, trim work, dry/wet bars, stone counter-tops, painting, and more.
Why Choose Us?
At Star Interior Resources, we pride ourselves on providing the ultimate flooring experience for our clients. We have a proven track record of providing dependable, high-quality services at competitive pricing. Our team of local experts is dedicated to providing personalized customer service and will work closely with you to ensure your project is completed to your satisfaction. We are committed to using superior materials and workmanship, and we back our services with a satisfaction guarantee.
Our Commitment to the Community
At Star Interior Resources, we believe in giving back to the community. We are committed to making a positive impact on the lives of those in need. Our community involvement initiatives include supporting local charities, participating in community events, and providing disaster relief services.
Financing Options
Get your dream floors now and pay over time with our convenient financing options. We offer flexible financing options to suit your budget and needs. Contact us today to learn more.
Request an Estimate
Ready to get started on your flooring project? Request your accurate and professional in-home flooring estimate today. Our skilled project specialists will work closely with you to provide a customized solution that meets your needs and budget.
Consistency and Attention to Detail Issues
Several reviewers have expressed concerns about the lack of consistency and attention to detail in their projects with Star Interior Resources. Amy Schellhaas McClellan and Ricardo Schwartz both mentioned that their projects took longer than expected and that the company failed to deliver on their promises. Tj Abatelli experienced similar issues, stating that the installers did not know what they were doing and that the customer service was unhelpful.
Poor Communication and Customer Service
Multiple reviewers have criticized the company's communication and customer service. Kelly Peters had trouble reaching Joe and getting her appointment set, while Elaine W. had to contact the home office to get her concerns addressed. Ricardo Schwartz emphasized the poor customer service, stating that the company did not stand behind their word. Tj Abatelli also had a negative experience, citing poor communication and blaming him for his concerns.
Inconsistent Quality
Some reviewers have mentioned inconsistencies in the quality of work. Julie Clemons praised the top-notch craftsmanship she received, while Amy Schellhaas McClellan noted that the company lacked attention to detail. Tj Abatelli's experience with the installers was disastrous, with them tearing the carpeting and leaving nails on the floor.
Unsatisfactory Experience
Many reviewers have expressed disappointment with their experience working with Star Interior Resources. Robert Littlejohn called it the worst construction experience ever, while Ricardo Schwartz stated that it was a nightmare. Kelly Peters would never use the company again due to her poor interaction with Joe. Steve Bucher had a similar experience, citing poor scheduling, responsiveness, and details.
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