A Family Business Serving Southern California and Nevada Since 1980
Nulook Floor has been proudly serving the Southern California and Nevada communities since 1980. As a family-owned and operated business, we understand the importance of creating a beautiful and functional home for your family. Our team of professionals is dedicated to providing exceptional customer service and delivering unparalleled flooring solutions.
Our Expertise
Our extensive experience and diverse skillset enable us to handle all your flooring needs, including:
Product Expertise
- Comprehensive understanding of various flooring materials, including carpets, hardwood, laminate, tiles, and luxury vinyl.
- Assistance in choosing the perfect flooring type for every room and budget.
Installation & Design
- Professional installation of all flooring materials by experienced and certified installers.
- Comprehensive design consultations to visualize and plan your dream flooring project.
Expert Services
- Water damage restoration and repairs for both homes and businesses.
- Cabinet and countertop installation and replacement.
- Comprehensive consultations and solutions for all your flooring-related needs.
Our Values
At Nulook Floor, we uphold the following values:
- Integrity: We are committed to honest communication and transparency in every interaction.
- Professionalism: Our team exhibits exceptional skills, work ethic, and positive attitudes.
- Customer Focus: We prioritize your needs and expectations with personalized solutions and excellent service.
- Quality: We stand behind our work with a commitment to using high-quality materials and delivering lasting results.
Our Commitment to You
We value building lasting relationships with our clients. Our commitment to personalized attention, exceptional service, and competitive pricing ensures an seamless and enjoyable experience for every project. We are dedicated to exceeding your expectations and transforming your space into a beautiful and functional reality.
Contact us today to discuss your flooring needs and schedule a free, in-home consultation. Let's work together to create a space that reflects your unique style and budget.
Communication Issues
Multiple reviewers expressed frustration with the company's communication process, citing poor responsiveness, unprofessionalism, and a lack of updates on project timelines.
Project Delays and Issues
Several reviewers experienced significant delays and issues with their projects, including no-shows, constant changes in project staff, and a lack of accountability.
COVID-19 Concerns
One reviewer was dismayed by the company's lack of adherence to COVID-19 safety protocols, including employees not wearing masks and not social distancing.
Scheduling Conflicts
Some reviewers had difficulty scheduling appointments and measurements with the company, citing inflexible scheduling policies and conflicts between staff members.
Positive Experiences
On the other hand, several reviewers had positive experiences with the company, citing great service, professionalism, and high-quality work. These reviewers praised the company's communication, scheduling, and installation processes.
Product Quality Issues
A few reviewers experienced issues with the quality of the company's products, including damaged or defective materials and poor installation.
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