Transforming Spaces, One Floor at a Time.
Who We Are
Dixie Home Carpet is a leading provider of flooring solutions in Oklahoma City. Founded on the principles of exceptional customer service, quality products, and competitive prices, we have become a trusted name in the industry. We take pride in guiding our clients through the flooring selection process, helping them create the perfect space for their homes or businesses.
Our Services
We offer a comprehensive range of services to cater to all your flooring needs, including:
- Carpet: Choose from a vast selection of high-quality carpets, including luxurious options like Dixie Home Carpet and Masland Carpet Fabrica.
- Engineered Hardwood Flooring: Experience the timeless beauty and elegance of engineered hardwood flooring.
- Luxury Vinyl: Enjoy the benefits of luxury vinyl, with options like Raskin luxury vinyl featuring advanced waterproofing technology.
- Waterproof Flooring: Take advantage of the ultimate peace of mind with waterproof flooring solutions for high-traffic areas.
- Custom Area Rugs: Our skilled artisans can create a custom area rug to perfectly complement your space.
Our Vision
Our mission is to provide you with an exceptional flooring experience. We believe in:
- Personalized Service: We take the time to understand your unique needs and preferences.
- Quality Products: We source only the highest quality materials from trusted manufacturers.
- Competitive Prices: We offer competitive pricing without compromising on quality.
- Professional Installation: Our experienced installers ensure a seamless and lasting installation.
Why Choose Dixie Home Carpet?
With decades of experience and a dedication to customer satisfaction, Dixie Home Carpet is your trusted partner in flooring solutions. We offer:
- Wide selection of quality products
- Personalized consultations
- Competitive pricing
- Professional installation
- Excellent customer service
Let us help you create the perfect flooring for your home or business. Contact us today and schedule a consultation!
Customer Experience
Some customers have expressed severe frustration and dissatisfaction with their experiences at Rug and Carpet of Oklahoma. Noni M. gave the company 1 star, citing a huge mess left by the installers and a broken sconce that was not fixed or replaced. Vamsi Kaliki also gave 2 stars, complaining about poor customer care, overpriced services, and a $200 return fee. Tom Kilpatrick was also unhappy with his experience, stating that the product was not as resistant to pet hair as promised and the installers failed to reassemble his bed correctly. On the other hand, a few customers have had positive experiences, praising the company's professionalism, fair pricing, and excellent customer service.
Product and Installation Quality
The quality of the products and installation services has been a point of contention for some customers. Noni M. and Tom Kilpatrick expressed dissatisfaction with the quality of the carpets they purchased, with Noni M.'s carpet leaving a huge mess and Tom Kilpatrick's carpet not being as resistant to pet hair as promised. On the other hand, Chelsea Crew and Chris Roberson praised the high-quality carpets they purchased and the excellent work done by the installation crew.
Customer Service
The customer service provided by Rug and Carpet of Oklahoma has been mixed. Noni M. and Vamsi Kaliki expressed frustration with the lack of response and resolution to their issues, while Chris Roberson and T. P. praised the helpful and professional staff. However, Tom Kilpatrick's experience was marred by poor customer service and a lack of resolution to his problems.
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