Excellence in Flooring, Exceptional Service
About Us
Roberts Carpet & Fine Floors has been a trusted name in flooring solutions for over 35 years. Family-owned and operated, we take pride in providing unmatched service and quality flooring products to our valued customers throughout the greater Houston area. With nine showrooms and a team of passionate experts, we're committed to helping you find the perfect flooring solution for every room in your home.
Our Commitment
At Roberts Carpet & Fine Floors, we understand that every home is different. That's why we offer an extensive selection of flooring options to suit your unique needs and preferences. Whether you're looking for soft and cozy carpet, durable and stylish hardwood, or the low-maintenance luxury of vinyl, we have something for everyone.
Carpet
- Comprehensive selection of quality carpets in various styles and fibers
- Expert installation and professional care and maintenance services
Hardwood
- Wide variety of hardwood flooring options, from traditional to modern styles
- Professional installation and expert refinishing services
Laminate
- Durable and affordable laminate flooring in a range of colors and designs
- Efficient installation and expert maintenance solutions
Vinyl
- Highly versatile vinyl flooring options with realistic textures and patterns
- Moisture-proof and easy-to-install, making it ideal for various spaces
Additional Services
- Professional tile and stone installation
- Area rug selection and custom designs
- Comprehensive care and maintenance programs
The Roberts Customer Advantage
- Extensive selection of quality flooring products from trusted brands
- Responsive and personalized customer service
- Competitive pricing and comprehensive warranties
- Nine conveniently located showrooms throughout the greater Houston area
- Expert installation and professional care services
Let Us Help You Find the Perfect Flooring
Whether you're remodeling your entire home or just updating a single room, Roberts Carpet & Fine Floors is here to help. Our team of experts can guide you through the process, answering your questions and offering personalized recommendations based on your needs and preferences. Contact us today and let us help you create the beautiful and comfortable home you've always dreamed of!
Overall Experience
The majority of reviewers had a positive experience with Roberts Carpet, praising the company's efficient installation process, knowledgeable sales staff, and high-quality products. Many reviewers specifically mentioned the excellent service they received from Julie, David, Frank, and other representatives.
Communication
Some reviewers noted that communication was a positive aspect of their experience, with some mentioning that they received timely updates and follow-ups. However, a few reviewers felt that communication was lacking, with one reviewer waiting weeks for a measurement appointment and another reviewer experiencing a "no show" from the measurement team.
Installation
The installation process was a common theme among reviewers, with many praising the efficiency and professionalism of the installation team. However, one reviewer had a negative experience with installation, citing poor workmanship and the need for expensive repairs.
Products
Reviewers praised the company's offerings, with many mentioning the high-quality products and durable flooring. Some reviewers highlighted specific products, such as the "live-sawn European Oak floors" praised by one reviewer.
