We're Hunts Flooring, a family-owned and operated business serving the Greenfield, WI area for over 40 years. With a passion for flooring and a commitment to customer satisfaction, we've built a reputation as the trusted partner for countless homes and businesses.
Who we are
Our team consists of skilled professionals with extensive experience in flooring installation, sales, and customer service. We pride ourselves on fostering genuine relationships with our clients, understanding their unique needs and delivering tailored solutions. Our unwavering dedication to transparency and open communication ensures a seamless and enjoyable experience from start to finish.
What we offer
Hunts Flooring offers a comprehensive selection of top-quality flooring solutions, including:
- Carpet: Warm, cozy, and luxurious carpets for various spaces.
- Hardwood: Natural and elegant hardwood flooring for timeless elegance.
- Laminate: Durable and affordable flooring perfect for high-traffic areas.
- Tile: Stylish and practical tiles for kitchens, bathrooms, and entryways.
- Luxury Vinyl: Waterproof and comfortable flooring ideal for modern homes.
Why choose Hunts Flooring
- Expert advice: Our experienced team will guide you through every step of the process, from choosing the right flooring to professional installation.
- Competitive pricing: We constantly search for the best deals from leading manufacturers to offer you the most affordable options.
- Top-notch installation: Our skilled installers are meticulous and ensure flawless results.
- Exceptional customer service: Your satisfaction is our highest priority. We're committed to open communication and providing personalized attention.
Our values
Our core values guide every interaction we have:
- Integrity: We conduct ourselves with honesty and transparency in all our endeavors.
- Customer focus: We prioritize your needs and strive to exceed your expectations.
- Quality: We offer durable and reliable flooring solutions that will last.
- Community: We are dedicated to supporting local businesses and actively engaging with the community.
Let's discuss your flooring needs!
Contact us today to schedule a free consultation and discover the perfect flooring solution for your home or business.
Overall Experience
The reviews provide a mixed bag of opinions about Hunts Flooring, with some customers expressing extreme satisfaction and others reporting negative experiences.
Positive Experiences
Some customers rave about the excellent service they received from Hunts Flooring, praising the staff and install team for their professionalism and attention to detail. They appreciate the company's commitment to customer satisfaction, citing prompt communication and careful installation as key strengths.
Negative Experiences
On the other hand, one customer had a terrible experience with Hunts Flooring, claiming that the owner, Phil, lied about the quality of the carpet and refused to honor the warranty. This customer reports that the carpeting installed by the company's subcontractor, Kurt, was defective and that the owner tried to pawn off the problem onto the customer.
Customer Service Issues
The negative review also highlights issues with customer service, citing a lack of effort to resolve the problem and a defensive response from the owner. The customer felt intimidated and belittled by the owner's response, which they perceived as an attempt to silence them.
Manufacturer Warranty and Liability
Another issue that arose was the liability for defects in the carpeting and installation. The customer felt that the company should take responsibility for the problems, while the owner shifted the blame to the customer and the subcontractor.
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