At Nielsen Bros Flooring, we are a family-owned business with a rich history that dates back to 1946. Founded by brothers Tom and Lloyd Nielsen, we have grown to become a prominent flooring retailer in the Bellevue, Auburn, and Lynnwood, WA area. Over the years, we have expanded our selection from just carpet and tile to virtually every type of flooring, including carpet, hardwood, laminate, marble, ceramic, bamboo, composites, and much more!
Our Commitment to Quality
At Nielsen Bros Flooring, we are committed to providing our customers with the best possible products and services. Our team of knowledgeable staff is always available to assist you in selecting the right flooring to meet your unique needs and budget. We strive to ensure that your satisfaction is guaranteed for years to come. Whether you're looking for a new carpet, hardwood, tile, laminate, or luxury vinyl, we have a vast selection of products to choose from.
Our Showrooms
We have three convenient showrooms located in Bellevue, Auburn, and Lynnwood, WA. Our showrooms are designed to help you visualize your new flooring, allowing you to make an informed decision about your purchase. Our knowledgeable staff is always available to answer your questions and provide guidance on your flooring needs.
Our Services
At Nielsen Bros Flooring, we offer a range of services to ensure that your flooring needs are met. Our services include:
- Shop-at-Home Services: We understand that not everyone has the time to visit our showrooms. That's why we offer a Shop-at-Home service, where we bring samples to your doorstep.
- Professional Installation: Our team of skilled installers is dedicated to providing top-notch installation services for your new flooring.
- Financing Options: We offer flexible financing options to help you achieve your flooring goals.
Why Choose Us?
At Nielsen Bros Flooring, we pride ourselves on our exceptional customer service, extensive product selection, and commitment to quality. We are dedicated to helping you find the perfect flooring to meet your unique needs and budget.
Get Started Today
Visit our showrooms, schedule a Shop-at-Home appointment, or browse our extensive online catalog to see what we have to offer. Our knowledgeable staff is always available to assist you in finding the perfect flooring for your home or business.
Customer Experience
The reviews for Nielsen Brothers Flooring are mixed, with only a few positive comments and many negative ones. One reviewer, Brielle Perry, had a terrible experience with poor customer service. She visited the store to get a quote, but the employee, Glenn, was more interested in his phone than helping her. Despite multiple attempts to get a quote, she received no response and ended up taking her business elsewhere.
On the other hand, 10 reviewers had excellent experiences with Nielsen Brothers Flooring. They praised the company's excellent customer service, high-quality products, and professional installation. Many reviewers mentioned working with Mike Nielsen, who was described as helpful, informative, and attentive to their needs. Installers like Gus and Ricardo were also praised for their meticulous attention to detail and excellent workmanship.
Quality of Products
Reviewers were generally pleased with the quality of the products they purchased from Nielsen Brothers Flooring. Many mentioned the high-quality carpet and hardwood flooring they received, and some praised the variety of styles and weights available.
Customer Service
While there were some issues with customer service in one case, the majority of reviewers were extremely satisfied with the service they received from Nielsen Brothers Flooring. Employees like Mike Nielsen and installers like Gus and Ricardo were praised for their professionalism, attentiveness, and helpfulness.
Complaints
The only negative review mentioned poor customer service, with an employee being more interested in his phone than helping a customer. No other complaints were mentioned.
Recommendations
Many reviewers highly recommended Nielsen Brothers Flooring, with some stating that they would never use anyone else. They praised the company's excellent customer service, high-quality products, and professional installation.
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