Business Details
50+ Years
experience
Expert Flooring Contractors in King, NC
Pilot Floor Covering has served communities in North Carolina since 1959, offering premium flooring solutions with a commitment to quality and customer satisfaction. Our family-owned business combines decades of industry expertise with a personalized approach, ensuring clients receive tailored advice and top-tier products. We pride ourselves on maintaining strong community ties while providing comprehensive services including installation, design consultation, and product selection from leading brands.Our team of seasoned professionals delivers reliable, transparent service focused on meeting individual client needs. With showrooms in King and Kernersville, we remain dedicated to innovation while upholding traditional values of integrity and craftsmanship.
Services
Carpet Installation
Hardwood Flooring
Laminate Installation
Vinyl Flooring
Tile Installation
Details
- Year established: 1959
Highlights and features
- Family-owned business with 60+ years of local experience
- Certified installers trained in modern flooring technologies
- Exclusive partnerships with top flooring manufacturers
- Free in-home measurements and personalized design consultations
- Comprehensive project management from selection to installation
What people say
Professional installation
Knowledgeable staff
Quality products
Successful transformations
Reliable service
Services
Carpet Installation
Our professional carpet installation service combines precision and expertise to transform your space with comfort and style. We offer comprehensive solutions from subfloor preparation to final installation, using advanced techniques to ensure longevity and performance. Our team works with leading manufacturers like Shaw Floors and Mohawk to provide durable, stain-resistant options suitable for residential and commercial environments while maintaining strict attention to detail and customer satisfaction.
Hardwood Flooring
Specializing in premium hardwood flooring solutions, we offer extensive selections of domestic and exotic species from trusted brands including Shaw and Mohawk. Our experts guide clients through material choices, finishes, and installation methods while providing maintenance advice to preserve natural beauty. From traditional oak to exotic Brazilian walnut, our offerings combine timeless elegance with modern durability requirements for both residential and commercial applications across North Carolina.
Vinyl Flooring
Our luxury vinyl tile (LVT) and sheet vinyl solutions offer water-resistant, low-maintenance alternatives to natural materials. Featuring products from industry leaders like COREtec and Shaw, we provide durable options suitable for high-traffic areas while maintaining aesthetic appeal. Our specialists assist with subfloor preparation, moisture testing, and proper installation techniques to ensure optimal performance in residential and commercial environments while addressing specific design preferences and functional requirements.
Tile Installation
We offer professional tile installation services for ceramic, porcelain, and natural stone materials from leading manufacturers like Daltile and Florida Tile. Our skilled technicians handle complex layouts, waterproofing requirements, and specialty cuts while ensuring proper adhesion and grouting techniques. From kitchen backsplashes to commercial flooring projects, we maintain strict quality standards while providing maintenance guidance to preserve the longevity and appearance of tiled surfaces.
Flooring Consultation
Our personalized flooring consultation service helps clients navigate material selections, color coordination, and space planning considerations. With in-store visualizers and sample collections, we assist in creating cohesive design schemes that balance aesthetics with practical needs. Our consultants provide expert guidance on product specifications, maintenance requirements, and budget considerations while ensuring solutions meet both functional demands and stylistic preferences for residential and commercial projects.
People
Jerry Millsaps
Owner
Third-generation flooring expert with 40+ years industry experience, leading Pilot Floor Covering since 1994. Active community supporter and Shaw convention attendee for product innovation insights.
Emily Settle
Vice President
18-year company veteran with expertise in sales, operations, and customer relations management. Oversees day-to-day operations and client satisfaction initiatives at both showroom locations.
Jack Hicks
Sales Associate
55-year flooring industry veteran with specialized knowledge in product selection and client consultation. Provides expert guidance to Kernersville showroom customers based on decades of practical experience.
Dustin Overby
Sales Representative
Stokes County native with decade of customer service experience. Specializes in connecting local clients with appropriate flooring solutions while covering service areas from Virginia to Winston-Salem.
Questions
What types of flooring do you specialize in?
We offer comprehensive solutions including carpet, hardwood, laminate, vinyl, and tile flooring with installation services for residential and commercial properties.
Do you provide free estimates?
Yes, we offer complimentary in-home measurements and personalized project cost estimates for all flooring installations.
Are financing options available?
Yes, we provide flexible financing programs through approved lenders to help customers manage flooring project costs.
What areas do you serve?
We primarily serve King, Kernersville, and surrounding North Carolina communities from our two showroom locations.
Can you help with flooring maintenance?
Yes, our experts provide care instructions and maintenance guidance specific to your flooring type to maximize longevity and appearance.
Do you offer design consultation?
Yes, our experienced team provides personalized design assistance and space planning services to complement your interior decor.
