At Carpet Depot, we understand that choosing the right carpet or flooring for your home or business can be a daunting task. With so many options available, it's easy to feel overwhelmed. That's why we're here to help. With over 30 years of experience in the carpet and flooring industry, we've built a reputation for providing top-quality products and exceptional customer service.
Our Story
Carpet Depot was founded on a simple principle: to provide high-quality carpet and flooring at affordable prices. Our mission is to make it easy for our customers to find the perfect carpet or flooring for their needs. We believe that everyone deserves to have a beautiful and comfortable living or working space, and we're committed to helping you achieve that goal.
Our Services
At Carpet Depot, we offer a wide range of services to help you find the perfect carpet or flooring for your needs. Our professional carpeting and flooring sales staff are trained to guide you through the selection process, ensuring that you find the right product for your lifestyle and budget. Our services include:
- Carpet Selection: With hundreds of name-brand carpets in stock, we have the perfect carpet for every budget and space.
- Flooring Selection: From hardwood to tile to engineered wood, we offer a wide range of flooring options to fit your needs.
- Installation: Our experienced installation team is dedicated to providing professional installation services to ensure a seamless and hassle-free installation process.
- Remnants: We have a vast selection of carpet remnants in stock, perfect for smaller areas or patching.
Our Products
At Carpet Depot, we pride ourselves on carrying a wide variety of high-quality products from top brands, including Shaw, Mohawk, and more. Our products include:
- Discounted Carpet: We offer discounted prices on a wide range of carpet rolls and remnants.
- Carpet Tiles: We carry a selection of carpet tiles for those who prefer a modular approach.
- Luxury Vinyl Plank Flooring: Our waterproof and luxurious vinyl plank flooring is perfect for high-traffic areas.
- Carpet Remnants: We have hundreds of remnants in stock, perfect for smaller areas or patching.
Our Team
Our team is comprised of experienced professionals who are passionate about providing exceptional customer service. With an average of 15 years of experience, our installers are dedicated to ensuring that every installation is done to perfection. Our knowledgeable sales staff are here to guide you through the selection process, ensuring that you find the perfect product for your needs.
What Set Us Apart
At Carpet Depot, we believe that it's not just about selling carpet or flooring, it's about building relationships and providing exceptional customer service. Our commitment to quality, affordability, and customer satisfaction sets us apart from other carpet and flooring stores.
What Our Customers Say
At Carpet Depot, we take pride in our exceptional customer service. Here's what some of our satisfied customers have to say:
- "Service was great! We did a lot of shopping and this place had the best service and price!"
- "The people there were very polite and knowledgeable."
- "Their selection is huge, and you can't beat their prices!"
Join Us
At Carpet Depot, we're dedicated to providing exceptional customer service and top-quality products. Join us on social media to stay up-to-date on our latest promotions, new arrivals, and expert advice.
Contact Us
Visit us today and experience the Carpet Depot difference! Our knowledgeable staff is here to help you find the perfect carpet or flooring for your needs.
Excellent Service and High-Quality Products
Carpet Depot has consistently received high praise from its customers. Many reviewers have had positive experiences with the company, citing excellent service, high-quality products, and competitive prices. From start to finish, customers have expressed satisfaction with the professionalism of the sales team, the accuracy of the installation, and the overall outcome.
Industry Experts
Several reviewers have specifically praised the expertise of certain employees, such as Adam, Andy, and Ronnie, who have been praised for their ability to advise on the best carpet options and provide exceptional service. The installers, including Christian, Randy, Samuel, and Michael, have also received high marks for their attention to detail and professionalism.
Fast and Reliable Installation
Many reviewers have commented on the speed and reliability of the installation process. From measuring to installation, Carpet Depot has been praised for its efficient turnaround time, with some customers receiving their new carpets within a week.
Unfortunately, Some Negative Experiences
Unfortunately, not all reviews have been positive. A few customers have reported negative experiences with Carpet Depot, citing shoddy workmanship, poor communication, and a lack of accountability.
What Went Wrong
One reviewer, Kevin, reported finding nails sticking up on the floor and damage to paint and drywall after the initial installation. It took almost 10 months of arguing and calling to get the carpet replaced, which resulted in a lesser-value carpet with no partial refund. Another reviewer, Stuart, reported poor workmanship and a lack of integrity after hiring Carpet Depot to install carpet in his apartment.
Don't Waste Your Time
Lastly, one reviewer, Brandon, reported wasting a long trip to Carpet Depot only to find out they had cut their hours short or decided not to work that day. He advised against wasting time trying to shop there.
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