Transform Your Space With The Newest Trends In Flooring
With over 50 years in the industry, Floor Concepts stands as a trusted resource for flooring solutions in the North Hills and surrounding Pittsburgh, PA areas. Our family-owned and operated business prides itself on offering a large selection of high-quality flooring materials and unparalleled customer service to every client.
A Comprehensive Selection for Every Project
At Floor Concepts, we understand that every project is unique. That's why we offer an extensive selection of flooring options to meet your specific needs and preferences. Choose from:
- Hard surface flooring: Durable and stylish options like hardwood, vinyl, and laminate.
- Carpet: Warm and cozy carpets in a variety of styles and colors.
- Custom area rugs: Create a personalized touch with custom-sized rugs made from any carpet in our inventory.
Expertise at Your Service
Our team of experienced professionals is dedicated to providing exceptional customer service and ensuring your complete satisfaction. We offer:
- Free in-home measurements and estimates: Get an accurate quote tailored to your project without any obligation.
- Personalized recommendations: Our knowledgeable staff can help you choose the right flooring materials and styles to match your needs and budget.
- Professional installations: Our experienced installers guarantee a flawless and secure installation every time.
Dedicated to Client Satisfaction
We understand the importance of exceeding expectations. That's why we:
- Provide transparent quotes and timelines.
- Communicate regularly throughout the process.
- Address any concerns promptly and efficiently.
Experience the Floor Concepts Difference
Visit our Wexford, PA showroom to browse our inventory, speak with our flooring experts, and find the perfect flooring to fit your needs, style, and budget. Or, book your free in-home measurement and estimate today and let us help you achieve the stunning and functional flooring you've always dreamed of.
Quality of Installation
Floor Concepts' installation team, consisting of Jesus and Geraldo, were praised for their professionalism, courtesy, and attention to detail. They took the time to carefully move heavy furniture and placed it back exactly where it was before the installation, leaving the customers extremely satisfied.
Customer Service
The company received high praise for their customer service. Many reviewers mentioned that the staff was knowledgeable, helpful, and went above and beyond to ensure customer satisfaction. Brandon and his team were particularly commended for their exceptional customer service.
Product Selection
Floor Concepts offers a wide range of products, including carpets, bound remnants, and hard flooring options. Reviewers appreciated the variety of options available, with some mentioning that they were able to find exactly what they were looking for.
Pricing
Reviewers generally found Floor Concepts' prices to be competitive, with some mentioning that they got a good value for their money. The company's openness to negotiating and offering customized solutions also contributed to customer satisfaction.
Negative Experiences
However, a few reviewers had negative experiences with the company. One reviewer reported receiving a minimal response to their inquiry and then being ghosted. Another reviewer found the customer service representative to be rude and unhelpful.
Showroom and Measurement Process
Reviewers appreciated the company's showroom, which was described as well-organized and easy to navigate. The measurement process was also praised, with some reviewers mentioning that the staff was thorough and detail-oriented.
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