Business Details
50+ Years
experience
Your Trusted Flooring Experts in East Tennessee
David's Abbey Carpet & Floors has been serving East Tennessee since 1973 with a commitment to high-quality flooring solutions and exceptional customer service. Established by David Hayes, our locally owned business has expanded to three locations in Knoxville, Pigeon Forge, and Maryville. Our team of flooring professionals brings decades of combined experience, ensuring personalized attention to detail for every project. We offer a comprehensive selection of flooring products from industry-leading manufacturers, including carpet, hardwood, vinyl, laminate, tile, and area rugs.Backed by a 2-year installation warranty and a 60-day satisfaction guarantee, we prioritize customer satisfaction at every stage. Joining the Abbey franchise in 1997 expanded our buying power while maintaining our dedication to personalized service. Our experienced staff specializes in helping clients find the perfect flooring solutions tailored to their unique needs and lifestyles. With over 50 years of combined expertise, we remain committed to delivering value, quality, and professional guidance to homeowners and businesses throughout East Tennessee.
Services
Carpet Installation
Hardwood Flooring
Vinyl Plank
Laminate Flooring
Area Rugs
Tile & Stone
Luxury Vinyl
Flooring Repair
Room Visualization
Financing Options
Details
- Year established: 1973
Highlights and features
- We offer a 2-year installation warranty for added peace of mind
- Our team includes certified flooring professionals with 20+ years of experience
- We provide financing options to make quality flooring accessible
- Our 60-day satisfaction guarantee ensures complete customer confidence
- We combine national buying power with personalized local service
What people say
Exceptionally helpful
Outstanding in every way
Highly skilled
Great price and quality
Professional job
Services
Carpet Installation
Our carpet installation service combines premium materials with expert craftsmanship. We offer a wide selection of carpets from leading brands like Mohawk and Shaw Floors. Our professionals handle every detail from removal of old flooring to precise installation, ensuring a perfect fit. The service includes a 2-year warranty on installation and access to financing options for qualified customers.
Hardwood Flooring
We provide comprehensive hardwood flooring solutions featuring durable oak, maple, and hickory options. Our specialists assist with species selection, finish choices, and proper installation methods. The service includes professional subfloor preparation and precise installation techniques. Customers benefit from our 60-day satisfaction guarantee and access to manufacturer warranties.
Luxury Vinyl
Our luxury vinyl plank and tile options offer waterproof durability with realistic wood and stone designs. The service includes expert measurement, subfloor preparation, and seamless installation. We carry premium brands like COREtec and Karndean with lifetime residential warranties. Customers can take advantage of special financing offers and our 2-year installation warranty.
Area Rugs
We offer premium area rugs from trusted brands like Milliken and Stanton. Our specialists help customers select the perfect size, material, and style to complement their space. The service includes professional measuring and placement guidance. Customers receive free in-home consultations and access to our 60-day satisfaction guarantee.
Financing Options
We provide flexible financing solutions to make quality flooring accessible. Our approved customers can choose from various payment plans with competitive rates. The service includes quick application processing and transparent terms. Financing is available for all product categories with special promotions during seasonal sales events.
People
David Hayes
Owner
As founder since 1973, David Hayes has built the business on principles of quality and customer service. His leadership ensures consistent standards across all locations while maintaining local ownership.
Mike Hayes
CEO
With over 40 years in the industry, Mike oversees operations and product knowledge. He ensures staff maintain current expertise on flooring trends and installation best practices.
Dawn Croegaert
Sales Manager
Certified in flooring design since 1999, Dawn specializes in creating functional beautiful spaces. Her expertise helps clients select optimal materials while coordinating complex installations.
Todd Lyell
Sales Specialist
With 17 years of experience, Todd provides expert guidance on flooring choices. His knowledge of product performance helps customers make informed decisions about their investments.
Ellie Rogers
Sales Associate
Since 2013, Ellie has combined interior design expertise with flooring knowledge. She provides personalized service including precise measurements and financing options for customer projects.
Questions
What financing options are available?
We offer flexible financing plans with competitive rates through approved lenders. Special promotions include 0% interest for qualified customers during seasonal sales events.
Do you provide installation warranties?
Yes, all installations include a 2-year warranty covering workmanship. Manufacturer warranties apply to materials, with extended coverage available on premium products.
What areas do you serve?
We serve all of East Tennessee including Knoxville, Pigeon Forge, Maryville, and surrounding communities. Free in-home consultations are available within 50 miles of our locations.
Can I see samples at home?
Yes, our specialists bring full-size samples to your home for accurate color and texture evaluation under your lighting conditions.
What flooring types are best for pets?
Luxury vinyl plank, ceramic tile, and stain-resistant carpets work best for pet owners. Our specialists can recommend specific brands and finishes with proven durability.
How long does installation take?
Most residential installations complete in 1-3 days depending on project size. We coordinate timelines with your schedule and provide accurate estimates during initial consultations.
