"Dream it. Plan it. Do it." - Shop your way, stress-free!
At Clarksville Floor Covering, we take immense pride in being a family-owned and operated establishment, serving the vibrant community of Clarksville, Tennessee, and its surrounding areas for over six decades. With a rich legacy that began in 1961, we are now proudly entering our fourth generation of ownership, continuing our commitment to providing exceptional service.
Our Story
We were established as a local enterprise, growing from humble origins into a beloved landmark within the Clarksville community. Our longstanding success can be attributed to the unwavering dedication, expertise, and passion we bring to our craft, placing customer satisfaction at the forefront of everything we do. We strive to uphold the values on which our business was founded - integrity, authenticity, and a personalized touch.
Our Philosophy
Building lasting relationships with our customers is fundamental to our philosophy, and we believe that exceptional service should be at the core of every interaction. Whether you're a longtime patron or a first-time visitor, we welcome you warmly into our extended family at Clarksville Floor Covering.
Our Mission
As we embark on our fourth generation of ownership, we remain inspired by the trust and patronage of our loyal customers. Their continuous support has been the bedrock of our success, motivating us to consistently evolve and adapt to the changing times, while staying true to our heritage. We are eternally grateful for the privilege to serve the wonderful people of Clarksville for over six decades.
Our Commitment
We are committed to creating meaningful experiences, sharing our expertise, and upholding the values that have made us an integral part of this community for generations. We are excited and eager at Clarksville Floor Covering to get to know you and help you with all of your floor covering needs. We offer in-home service and are very experienced in the commercial area.
Why Choose Us?
At Clarksville Floor Covering, we are experts trained in flooring sales and design, and will help you find the perfect floor for the way you live. As part of America's leading flooring retail group, our 500-store nationwide buying power guarantees you low prices on thousands of carpet types and other flooring options backed by the most solid warranties in the floor covering industry.
Locally Owned and Operated
When you support a store that is locally owned and operated like ours, you know that we understand your needs better and will take care of you at every step. You know you can trust us with your home improvement projects because your neighbors have - just read their reviews.
Empowering Communities
We're proud to be part of a community-driven business that empowers communities through our commitment to excellence, customer satisfaction, and community involvement.
Quality Issues
Several customers have reported quality issues with the products they received from Clarksville Floor Covering. Katherine Campbell was sold defective thin cheap material for the same price she could have gotten elsewhere, and her installer told her that the company sold her a low-quality product. David Lewis's luxury vinyl flooring came back up after a few months of use, and the company was slow to respond to his concerns. Ann Langmack had issues with her new carpeting, including spots and detergent residue, and was delayed in getting reports and inspections done.
Installation Issues
Some customers have also reported issues with the installation process. David Lewis's flooring took months to be installed, and once it was, it didn't adhere properly to the floor backing. The company was Slow to respond to his concerns and was unable to fix the issue.
Customer Service
Several customers have praised the staff at Clarksville Floor Covering for being knowledgeable, helpful, and friendly. Jeremiah Richardson mentioned that Larry was very helpful and kind, and Kathy Terrell noted that the staff were knowledgeable, dependable, and friendly. Amanda Willover praised the staff for being nice and helpful, despite some issues with predicting her needs.
Inventory and Ordering
Mark Swarey mentioned that the store had a low inventory, but was willing to assist with ordering.
Estimates and Timeline
First Call Hvac Services was disappointed with the company's slow response to their estimate request, taking three weeks to receive a quote.
Comparison and Pricing
Katherine Campbell mentioned that she could have gotten the same product elsewhere at a better price, and David Lewis noted that the product he received was high-quality but the installation took months.
Overall Experience
Several customers have reported positive experiences with Clarksville Floor Covering, mentioning the helpful staff, good products, and fair prices. Kathy McCullough, Diane Miner, Andrew Zegura, Jeanne Dobbins, Jeff Williams, and Debbie Lyden Manning all praised the company for their professionalism, expertise, and quality of work.
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