About Elite Floors
Elite Floors has been proudly serving the Dallas-Fort Worth area since 1987. We're a family-owned and operated business with a passion for transforming homes through beautiful and functional flooring and remodeling solutions. We believe in creating seamless and enjoyable experiences for our customers, and our experienced team is dedicated to providing exceptional workmanship, personalized attention, and clear communication throughout each project.
Our Expertise
At Elite Floors, we offer a comprehensive range of services to meet all your flooring and remodeling needs. Our expertise includes:
Flooring Installation and Repair
- Comprehensive selection of flooring options, including carpet, ceramic/porcelain tile, laminate flooring, natural stone tile, stone veneer, vinyl/resilient flooring, wood flooring, and more.
- Dustless tile removal for a clean and efficient installation process.
- Expert installation by certified and experienced technicians.
Remodeling Services
- Complete kitchen remodeling, including flooring, cabinets, backsplashes, and countertops.
- Stylish bathroom remodeling, from new vanities to complete bathtubs and shower installations.
- Room-by-room renovations and whole-house refreshes.
- Outdoor living area enhancements.
Customer-Focused Approach
- Free estimates and personalized design consultations.
- Flexible financing options to fit any budget.
- Open communication and transparent pricing.
- Professional and respectful installers and project managers.
Why Choose Elite Floors?
With over three decades of experience, Elite Floors stands out for:
- Experienced and skilled professionals: Our team comprises certified installers and experienced designers who can offer personalized solutions for your unique needs.
- Superior craftsmanship: We take pride in meticulous attention to detail and ensure a flawless finish on every project.
- Customer-centered approach: We prioritize open communication and transparency to deliver an enjoyable and stress-free experience for you.
- Quality materials: We use only high-quality materials from trusted suppliers to ensure lasting beauty and performance.
Customer Feedback
The majority of customers who left a review for Elite Floors have had a positive experience with the company. The installers were professional, and the finished product exceeded expectations. Many customers praised the overall quality of work, from the installation team to the office staff. Some customers also appreciated the attention to detail and willingness to go above and beyond to resolve any issues that arose during the installation process.
Common Complaints
One customer, Walker Jackson, had a very negative experience with the company. They found the pricing process to be inefficient and out of date, and the business model to be lacking. The customer ended up leaving to go to a larger flooring store due to the poor experience.
Additional Reviews
Some customers mentioned specific employees who stood out for their excellent service, such as Tyler, Randy, and JoJo. These individuals were knowledgeable, helpful, and made the process as smooth as possible.
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