Transform Your Space with the Right Flooring Solution
At D-Lux Hardwood Floors, we pride ourselves on being a family-owned and operated business that has been serving the Portland, OR area for over 40 years. Our story began in 1980 when Doug Lux started D-Lux Hardwood Floors, and since then, we have been dedicated to providing exceptional service and expertise in the flooring industry.
Our Commitment to Excellence
We are committed to providing high-quality products and services that meet the needs of our customers. Our skilled technicians are trained with the latest machinery, techniques, and advances in the flooring industry. We take pride in our workmanship and guarantee it for one full year. We are licensed and bonded in both Oregon and Washington, and we are active members of the National Wood Flooring Association (NWFA) and the National Association of the Remodeling Industry (NARI).
Our Products and Services
We offer a wide range of flooring products, including hardwood, luxury vinyl, laminate, and cork. Our team is dedicated to helping you find the perfect flooring solution for your home or commercial project. We also offer refinishing services for existing floors, so you can give your old floors a new life. Our showroom is fully stocked with a variety of products, and our team is ready to lend design expertise to help you make the right choice.
Our Values
At D-Lux Hardwood Floors, we value our customers and strive to provide exceptional service and expertise. We are committed to helping our customers find the perfect flooring solution that meets their needs and budget. We are dedicated to building long-lasting relationships with our customers and strive to be the go-to flooring experts in the Portland, OR area.
Construction and Quality
The majority of reviewers praised the construction and quality of work done by D-Lux Hardwood. Many reviewers mentioned that the flooring installed by D-Lux was perfectly level, smooth, and gorgeous. Some reviewers even mentioned that the flooring looked better than expected, exceeding their expectations.
Customer Service
Reviewers also praised the customer service provided by D-Lux. Many reviewers mentioned that the staff were friendly, helpful, and efficiently. Some reviewers even mentioned that the staff went above and beyond to ensure the customer's satisfaction.
Negatives
On the other hand, a few reviewers had negative experiences with D-Lux. One reviewer mentioned that an employee tailgated them for several miles, which was not impressed. Another reviewer had a bad experience with the company's product, stating that the wood was a completely different color than what they were told they would be getting. This reviewer also mentioned that the company was uncooperative and unwilling to take back the product.
Samples and Communication
There were also a few reviewers who mentioned that the company's samples were not accurate representations of the product. One reviewer mentioned that the sample they received showed a color that was different from the finished product. Another reviewer mentioned that the company failed to mention that the color of the wood would change over time.
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