Transforming spaces, one floor at a time.
At Texas Flooring Professionals, we are a family-owned and operated business with a deep commitment to providing exceptional flooring solutions to homeowners and businesses in the Austin, TX area. Our company has its roots in San Antonio, where we were founded nearly 20 years ago, providing maintenance services for flooring. However, our founders, Billy and Ashley Arthur, fell in love with Austin and relocated our business to the city in 2011, with a singular focus on flooring installation and related services.
Our Story
Our journey began nearly two decades ago in San Antonio, where we started as a small maintenance services provider for flooring. Over the years, we have grown and evolved, and our love for Austin led us to relocate our business to the heart of Texas. With a strong focus on customer satisfaction, competitive pricing, and professional service, we have become the trusted name for flooring solutions in the Austin area.
Our Services
At Texas Flooring Professionals, we offer a wide range of services, including:
- Hardwood Refinishing
- Shower Remodel
- Commercial and Residential Flooring Installation
- Shop at Home
Our experienced and skilled team is dedicated to helping you find the perfect flooring solution for your needs. Our showroom is stocked with an extensive selection of products from leading manufacturers, allowing us to offer highly competitive pricing and unparalleled professional service.
Why Choose Us?
At Texas Flooring Professionals, we pride ourselves on our:
- Personalized Service: Our knowledgeable staff is dedicated to understanding your unique needs and providing tailored solutions.
- Competitive Pricing: With access to a wide range of products from top manufacturers, we offer unbeatable prices without compromising on quality.
- Professional Expertise: Our experienced team is committed to delivering exceptional results, ensuring your complete satisfaction.
Get Started
Ready to start your flooring journey? Browse our extensive product catalog, request a free estimate, or schedule a shop-at-home appointment. We look forward to serving you in the Austin, TX area.
Quality and Attention to Detail
Multiple reviewers have praised Texas Flooring Professionals (TFP) for their exceptional workmanship and attention to detail. The company's crews have been described as professional, friendly, and thorough, with a focus on delivering high-quality results. Reviewers have been particularly impressed with the company's ability to meet tight deadlines, with some projects being completed ahead of schedule.
Communication and Customer Service
Reviewers have noted that TFP's communication skills leave something to be desired. While some reviewers have reported positive interactions with the company's representatives, others have experienced difficulties in getting in touch with them or dealing with issues that arose during the project.
Variability in Workmanship
Unfortunately, some reviewers have reported subpar workmanship from TFP. A few have noted that the company's work was rushed, leading to mistakes and the need for additional repairs. Others have reported issues with the quality of the materials used or the installation process.
Unprofessional Behavior
One reviewer has reported a particularly disturbing experience with TFP, citing unprofessional behavior and a pattern of deception. The reviewer alleged that the company had repeatedly lied about the type of flooring they would install, ignored underlayment issues, and refused to take responsibility for their mistakes.
Conclusion
While TFP has a silver lining of excellent workmanship and attention to detail, it is essential to approach their services with caution. The company's variability in workmanship and unprofessional behavior leave room for error and disappointment. It is crucial to thoroughly research the company, read multiple reviews, and ask questions about their work process to ensure a positive experience.
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