Transforming your home's design, one floor at a time.
Driven by a passion to elevate the design of your home, Austin Floors Direct offers a diverse selection of exceptional flooring options to suit your unique taste and budget. Founded by Cristen Finnell, a seasoned flooring and design expert with over 25 years of industry experience, we prioritize personalized service, meticulous craftsmanship, and a seamless, enjoyable flooring selection process.
Our Expertise
Austin Floors Direct offers a comprehensive range of flooring solutions, including:
- Hardwood Flooring: Discover the timeless elegance and warmth of premium hardwood floors, meticulously installed by our skilled craftsmen.
- Laminate Flooring: Experience the beauty of natural materials like wood or stone at a budget-friendly price.
- Carpet: Create cozy and comfortable living spaces with our vast selection of high-quality carpets.
- Tile Flooring: Enjoy the durability and versatility of tiles for kitchens, bathrooms, and high-traffic areas.
- Luxury Vinyl Plank (LVP): Get the realistic beauty of hardwood with the added benefit of water resistance and easy maintenance.
A Tailored Experience
We understand that every home and every client is unique. That's why we offer a personalized consultation process where we:
- Listen attentively to your vision and needs.
- Discuss your budget and project scope.
- Offer expert advice on flooring materials, installation, and care.
- Provide a shop-at-home experience with curated flooring options tailored to your home.
Partnering with Austin Floors Direct means
- Access to a vast selection of quality flooring products.
- Personalized attention and expert guidance.
- Meticulous installation by licensed and insured craftsmen.
- Commitment to exceptional customer service every step of the way.
Ready to transform the design of your home? Contact Austin Floors Direct today and let us guide you on your journey to creating the home of your dreams!
Excellent Customer Service and Quality Work
Cristen and her team at Austin Floors Direct have received an overwhelming number of positive reviews from satisfied customers. The reviewers praise Cristen's exceptional customer service, responsiveness, and expertise in the flooring industry. They also appreciate the quality of the work done by her installation team, who are described as professional, courteous, and accommodating.
Many reviewers mention Cristen's ability to provide a wide range of options and recommendations for their flooring needs, and her willingness to go above and beyond to ensure customer satisfaction. They also commend her on her prompt communication, punctuality, and fair pricing.
Fast and Efficient Installation Services
Reviewers have reported that Austin Floors Direct provides fast and efficient installation services, often exceeding customers' expectations in terms of turnaround time. One reviewer noted that their floors were measured and installed in under a week, while another reviewer appreciated the quick delivery of the flooring materials.
Personalized Service and Consultation
Several reviewers have mentioned that Cristen takes the time to understand each customer's unique needs and provides personalized service and consultation. They appreciate her attention to detail and her willingness to help with every aspect of the flooring process, including providing advice on colors, textures, and design.
Professional and Courteous Crew
Reviewers have praised the professionalism and courtesy of Austin Floors Direct's installation crew, who are described as respectful, courteous, and detail-oriented. They appreciate the crew's ability to work efficiently and effectively, while also ensuring a high level of quality in their work.
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