Transforming Spaces, Transforming Lives, One Room at a Time
Your Trusted Partner for Home Improvement in Rancho Santa Margarita
Bentley Floor has been transforming homes in Rancho Santa Margarita since 2013. We're a family-owned and operated business with a passion for enhancing spaces and creating lasting memories. As experienced flooring experts and home remodelers, we blend expertise with a deep understanding of your needs to deliver exceptional results.
Expert Flooring Solutions
At Bentley Floor, your vision is our mission. We offer an unmatched selection of flooring options to suit your unique style and budget. From classic hardwood to contemporary laminate and stunning stone and tile, we have something for every taste. Our dedicated team will guide you through the process, helping you find the perfect materials to elevate your home.
Services We Offer
- Hardwood Flooring: Choose from an extensive variety of species, finishes, and textures to achieve your desired look and feel.
- Laminate & Vinyl Planks: Budget-friendly and practical, offering a variety of styles and textures to match your aesthetic.
- Carpet & Rugs: Softness underfoot and cozy comfort, with various colors and patterns to choose from.
- Stone & Tile Flooring: Natural beauty and durability, adding elegance and value to your home.
- Kitchen & Bath Remodeling: Transform your outdated spaces with stunning new countertops, cabinets, and fixtures.
Commitment to Customer Satisfaction
Our unwavering commitment to customer satisfaction is what sets us apart. We take pride in:
- Free In-Home Consultations: We come to you to assess your needs and provide personalized recommendations.
- Competitive Pricing: We offer transparent and affordable quotes tailored to your project.
- Exceptional craftsmanship: Our experienced installers are skilled in their trades and treat your home with the utmost respect.
- Dedicated Customer Support: We are always here to answer your questions and address any concerns promptly.
Experience the Bentley Floor Difference
From the free consultation to the final installation, we'll be by your side every step of the way. Our goal is to make the process seamless and enjoyable for you. Contact us today to schedule your consultation and let's start creating the home of your dreams!
Exceptional Service and Quality Workmanship
Bentley Floor has received overwhelmingly positive reviews for their professionalism, customer service, and work quality. The team has been praised for their attention to detail, helpfulness, and ability to coordinate installation and other aspects of the flooring process. Many customers have noted that the owner, Ali, is always available to answer questions and provide guidance throughout the process.
Typical Positive Comments
The positive comments from customers have been consistent in praising the company's professionalism, quality of workmanship, and excellent customer service. They have also appreciated the attention to detail, willingness to work with their budgets, and the overall value for the price.
Negative Comments
One customer, Griffin Roxbury, had a negative experience with Bentley Floor. They reported that the company ghosted them after agreeing to complete a project, and they had to reach out multiple times to get updates on the project's status. This customer did not receive the level of professionalism and common courtesy they expected.
Typical Negative Comments
The negative comment highlights the importance of follow-through and customer communication. It emphasizes the need for companies to be responsive to customers' inquiries and to maintain open lines of communication throughout the project.
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