Where Quality Meets Craftsmanship
At Carter Wood Floors, we take pride in being the premier full-service wood flooring contractor in Southern California. With over 40 years of experience, our team of custom wood floor sanding, coating, and installation specialists is dedicated to providing exceptional hardwood flooring services at highly competitive prices. Our commitment to quality, honesty, and customer satisfaction has earned us a reputation as one of the best hardwood flooring contractors in the region.
Our Services
As a comprehensive wood floor contractor, we offer a wide range of services to accommodate the diverse needs of our clients. Our expertise includes:
- Hardwood Flooring Installation: We install both solid and engineered hardwood flooring in various domestic and exotic species, including white oak, red oak, maple, hickory, walnut, pecan, birch, ash, and American cherry.
- Hardwood Floor Refinishing: We offer expert refinishing services to restore the beauty and luster of your hardwood floors.
- Hardwood Floor Repair: Our team is skilled in repairing damaged or worn-out hardwood floors, ensuring they look like new again.
- Hardwood Floor Restoration: We specialize in restoring antique or older hardwood floors to their original glory.
- Hardwood Floor Restoration: Our experts can recoat and refinish your hardwood floors to extend their lifespan and maintain their beauty.
Why Choose Carter Wood Floors
At Carter Wood Floors, we pride ourselves on:
- Quality Workmanship: Our skilled craftsmen have years of experience in woodworking and are dedicated to delivering exceptional results.
- Honest Recommendations: Our team of experts will assess your hardwood floor and provide guidance on the best course of action for its care and maintenance.
- Competitive Pricing: We offer highly competitive prices for our services, ensuring you receive the best value for your investment.
- Customer Satisfaction: We are committed to providing exceptional customer service and ensuring your complete satisfaction with our services.
Our Story
Founded in 1981, Carter Wood Floors has built a reputation as the premier hardwood flooring contractor in Southern California. Our team of experts has served thousands of satisfied clients throughout Orange County, Long Beach, and Los Angeles. We are dedicated to providing our clients with the best possible value in hardwood flooring services and excellent, personalized customer service.
Get in Touch
For a free onsite estimate or to schedule a consultation, please do not hesitate to contact us. We look forward to serving you and helping you achieve the beautiful, lasting hardwood floors you desire.
Overall Experience
Many customers have praised Carter Wood Floors Inc. for their exceptional work, attention to detail, and commitment to customer satisfaction. The company has successfully restored hardwood floors for several customers, leaving them with a beautiful, like-new finish. In contrast, some customers have expressed disappointment and frustration with the company's work, citing issues with communication, quality, and pricing.
Punctuality and Attention to Detail
The company has a reputation for being punctual and efficient, with many customers praising the team for their focus on detail and dedication to getting the job done. This is evident in the outstanding results achieved by Carter Wood Floors Inc. in restoring original hardwood floors to their former glory.
Communication and Customer Service
On the other hand, some customers have reported difficulties in contacting the company, with lack of response to phone calls and online messages. This lack of communication has led to frustration and disappointment, particularly in cases where customers feel that the company is not making efforts to rectify issues.
Quality of Work
While some customers have been thrilled with the results, others have expressed concerns about the quality of the work. This includes issues with the finish, damaged floors, and poor repair work. Additionally, some customers have felt that the company did not deliver what was promised, leaving them with a subpar outcome.
Value for Money
Carter Wood Floors Inc. is considered to be relatively inexpensive, which has contributed to customer satisfaction. However, some customers have felt that they were overcharged for the services provided, particularly in cases where they felt that the company took advantage of their lack of knowledge about prices.
