We bring the showroom to you!
Carolina Carpet and Floors has been a trusted provider of flooring solutions in the Fayetteville area for over 40 years. As a family-owned and operated business, we take pride in offering exceptional customer service, a vast selection of quality flooring products, and professional installation services.
Our Services
At Carolina Carpet and Floors, we offer a comprehensive range of flooring services to meet your unique needs and preferences. Our services include:
Carpet Selection and Installation
- Expert advice on choosing the right carpet for your home
- Professional installation by experienced installers
- Extensive selection of carpet types, including SmartStrand Air.o and SmartCushion
Hardwood Flooring
- Consultation on wood species, finishes, and installation options
- Installation by skilled craftsmen
- Wide range of hardwood flooring options, from traditional Brazilian Cherry to contemporary Oak
Laminate Flooring
- Durable and affordable laminate flooring options
- Professional installation services tailored to your needs
- Diverse selection of colors and textures to complement any decor
Tile Flooring
- Comprehensive selection of tiles in various sizes, colors, and materials
- Expert installation by experienced tile setters
- Consultation on tile patterns, grout colors, and installation methods
Luxury Vinyl Flooring
- Waterproof and scratch-resistant luxury vinyl flooring options
- Professional installation by our certified installers
- Wide range of colors and patterns to enhance your space
Additional Services
- Free estimates
- Flooring repairs and maintenance
- Custom area rugs
- Comprehensive flooring consultation and design
Why Choose Carolina Carpet and Floors?
- Extensive selection of high-quality flooring products
- Professional and experienced installers
- Personalized customer service commitment
- Competitive pricing and financing options
- Local and family-owned business with a proven track record
Discover Your Ideal Flooring Solution Today!
Contact Carolina Carpet and Floors today to request your free flooring estimate and schedule a consultation with one of our experienced project specialists. We look forward to helping you achieve the beautiful and functional flooring you desire!
Poor Service and Installation Issues
Many reviewers expressed dissatisfaction with the service and installation quality provided by Carolina Carpet and Floors. Some common issues mentioned include poorly installed carpet with mismatched strips, lifting strips, and damaged walls during installation. Customers reported that their concerns were not addressed, and the owner, Deanna, was unresponsive and unprofessional.
Unprofessional Behavior
Several reviewers had negative interactions with the owner, Deanna, who was described as having zero work ethics, taking frustrations out on employees, and being rude and confrontational with customers. Some reviewers reported being yelled at, cursed at, and even told to leave the store.
Positive Experiences
On the other hand, some reviewers had positive experiences with the company, citing simple and easy processes, helpful and professional staff, and quick installation times.
Quality of Work
Some reviewers were unhappy with the quality of the work done, including poorly installed flooring, damaged walls, and issues with the material used.
