Step into Quality, Step into Flores Flooring
At Elite Home Services, we take pride in being a premier provider of comprehensive home maintenance and repair solutions in Chicago. Our team of expert technicians and customer service representatives are dedicated to delivering exceptional results that exceed our clients' expectations.
Our Services
We understand that maintaining a home can be a daunting task, which is why we offer a wide range of services designed to make your life easier. From plumbing and HVAC repair to electrical work and home remodeling, our team is equipped to handle any project, no matter the size or complexity. Our services include:
- Plumbing services: leak detection, pipe repair, toilet installation, and more
- HVAC services: heating and cooling system installation, repair, and maintenance
- Electrical services: electrical panel upgrades, outlet installation, and lightning protection
- Home remodeling: kitchen and bathroom renovations, basement finishing, and more
Our Mission
At Elite Home Services, our mission is to provide top-notch home maintenance and repair solutions that enhance the comfort, safety, and value of our clients' homes. We strive to build long-term relationships with our customers by delivering exceptional service, unmatched quality, and unparalleled customer care.
Our Commitment
We are committed to being the most trusted and reliable home services provider in Chicago. We achieve this by:
- Hiring only the most experienced and skilled technicians
- Providing ongoing training and education to ensure our team is up-to-date on the latest technologies and techniques
- Offering flexible scheduling and emergency services to accommodate our clients' busy lifestyles
- Standing behind our work with a 100% satisfaction guarantee
Why Choose Us
With Elite Home Services, you can rest assured that your home is in good hands. Our team is dedicated to providing personalized service, expert workmanship, and unparalleled customer care. We take pride in our reputation for excellence and look forward to serving you.
Punctuality and Communication
USA Flooring seems to have a strong reputation for prompt responses and timely installations. Several reviewers mentioned that they received fast and easy service, with measurements and installation carried out within a few days or weeks. However, some customers did experience delays, with one reviewer noting that the installation took longer than initially promised.
Quality of Flooring
The quality of the flooring products themselves received widespread praise, with reviewers consistently mentioning that the products looked great and were of high quality. Several reviewers specifically commended the matching of existing flooring and the ability to find suitable products to match their home decor.
Communication and Customer Service
USA Flooring's customer service and communication received high marks, with reviewers praising the professionalism and attentiveness of the staff. Some reviewers noted that the team was able to resolve issues and fix problems that arose, while others appreciated the willingness to listen to concerns and offer solutions.
Minor Issues and Complaints
Not all reviews were entirely positive, however. One reviewer mentioned that the threshold piece was not removed, and the new planks were not aligned with the existing ones. Another reviewer experienced issues with communication and had to stay on top of the company to resolve problems. A third reviewer had issues with the trim and experienced some delays.
