Business Details
50+ Years
experience
Your Trusted Flooring Partner in North Carolina
For over four decades, USA Flooring has been a trusted name in North Carolina's flooring industry. Established in 1972, our family-owned business combines generational expertise with a commitment to innovation and customer-centric service. We pride ourselves on offering premium flooring solutions from leading brands like Mohawk and Shaw, backed by professional installation services executed with precision and care. Our core values of integrity, accountability, and transparency guide every interaction, ensuring clients receive honest advice and exceptional results. With five locations across the state and mobile showroom options, we make flooring selection convenient while maintaining rigorous quality standards.Our team of certified professionals brings technical expertise and personalized attention to every project, whether residential or commercial. From hardwood and vinyl to carpet and tile, we provide durable, stylish solutions tailored to diverse lifestyles and budgets. Our financing partnerships with Synchrony and Wells Fargo enable accessible home improvements, while our lifetime labor warranty demonstrates confidence in our workmanship. As active community contributors, we balance business success with ethical practices and sustainable operations, ensuring lasting value for clients and future generations.
Services
Hardwood Installation
Vinyl Flooring
Carpet Installation
Laminate Flooring
Tile Installation
Flooring Financing
In-Home Consultations
Details
- Year established: 1972
Highlights and features
- 50+ years of flooring expertise with family-owned reliability
- Authorized dealer for top brands like Mohawk and Shaw Flooring
- Free in-home consultations with flooring samples
- Lifetime warranty on professional installation labor
- Flexible financing options through Synchrony and Wells Fargo
What people say
5-star service
Outstanding craftsmanship
Professional team
Competitive pricing
Timely installation
Services
Hardwood Flooring Installation
Our hardwood flooring installation combines advanced techniques with premium materials for lasting beauty and durability. Expert teams handle solid and engineered hardwood, ensuring precise fitting and seamless finishes. Projects include subfloor preparation, moisture barrier application, and baseboard installation. We offer 50+ years of experience in selecting and installing durable wood floors suitable for North Carolina's climate. Lifetime labor warranty included with all installations.
Vinyl Flooring Installation
Professional vinyl plank and tile installation services featuring waterproof, scratch-resistant options ideal for kitchens, bathrooms, and high-traffic areas. Our process includes subfloor leveling, underlayment installation, and precise cutting for perfect transitions. We offer luxury vinyl from top brands with warranties on materials and labor. Free in-home consultations help clients visualize options using our digital room simulator tool.
Carpet Installation
Full-service carpet installation from leading manufacturers like Shaw and DreamWeaver. Our process includes old carpet removal, subfloor preparation, and precision fitting. We offer pet-friendly, stain-resistant options and custom rug fabrication. Certified installers ensure proper stretching and seam sealing for long-lasting results. Free measurements and estimates available through mobile showroom visits.
Laminate Flooring
Durable, affordable laminate flooring solutions with professional click-lock system installation. Our scratch-proof and waterproof options suit busy households. The process includes moldings removal, subfloor preparation, and next-day installation availability. We offer manufacturer warranties and lifetime labor guarantees. Free samples available in-store or through our mobile showroom service.
Tile Flooring Installation
Expert tile installation for ceramic, porcelain, and natural stone flooring. Services include layout planning, thinset application, precision cutting, and grout sealing. Our teams handle bathroom, kitchen, and commercial installations with waterproofing solutions. We offer lifetime labor warranties and provide care guides for maintaining tile longevity and appearance.
People
Kris Lloyd
Owner
Third-generation flooring expert with 25+ years of experience. Joined USA Flooring in 1996, progressing from warehouse to ownership in 2009. Focuses on maintaining family legacy of quality service.
Fred Black
Vice President of Operations
20-year travel industry veteran with Enterprise Holdings. Joined USA Flooring in 2020, bringing operational excellence and community engagement focus to his leadership role.
Molly Craig Cordell
Director of Sales & Marketing
Marketing communications graduate from NC State University. Brings five years of media sales experience to flooring industry leadership, specializing in digital marketing strategies and client relations.
Paul Lewis
Business Development Manager
Three-year USA Flooring veteran with business administration background. Focuses on builder relationships and multifamily housing projects while showcasing artistic talents in store displays.
Blake Cook
General Manager
Former Enterprise Rent-A-Car manager with philosophy and religion degree. Oversees daily operations while volunteering with Interfaith Refugee Ministry in Wilmington community.
Questions
What flooring options do you offer?
We provide hardwood, vinyl, carpet, laminate, and tile flooring from top brands like Mohawk and Shaw, including waterproof and pet-friendly options.
Do you offer installation services?
Yes, our certified installers handle all flooring types with lifetime labor warranties, including subfloor preparation and cleanup.
Are financing options available?
Yes, we offer financing through Synchrony and Wells Fargo with 0% APR options for qualified buyers.
Can I see samples at home?
Our mobile showroom brings flooring samples directly to your home for free consultations and measurements.
What areas do you serve?
We serve all North Carolina locations including Charlotte, Raleigh, Durham, Fayetteville, Wilmington, and Winston-Salem.
Do you have warranties?
We provide lifetime labor warranties with material warranties varying by manufacturer specifications.
