We help you buy floors, remove old floors, and install new floors!
At Austin Floor Store, we understand that finding the perfect flooring for your home or commercial space can be a daunting task. That's why we've been dedicated to providing exceptional service and expert guidance to our customers for years. Our team of flooring experts has extensive knowledge of the latest flooring trends and products, allowing us to help you make informed decisions about your flooring needs.
Our Services
At Austin Floor Store, we offer a wide range of services to ensure that your flooring experience is seamless and stress-free. From free in-home estimates to expert installation services, we've got you covered. Here are just a few examples of the services we offer:
- Free In-Home Measurements: Our experts will come to your home, take precise measurements, and provide you with a detailed quote for your flooring needs.
- Installation Services: Our team of experienced installers will work with you to ensure that your new flooring is installed to perfection.
- Financing Options: We understand that finding the right flooring for your budget can be challenging. That's why we offer flexible financing options to make your flooring dreams a reality.
- Flooring Options: From vinyl to hardwood, carpet to laminate, and tile to engineered wood, we have an extensive selection of flooring options to choose from.
Our Philosophy
At Austin Floor Store, we believe that customer satisfaction is paramount. That's why we're committed to providing exceptional service, expert guidance, and unparalleled attention to detail throughout the entire flooring process. Whether you're looking for a stunning new bathroom, a cozy bedroom, or a stylish office space, we're here to help you achieve your vision.
Testimonials
Don't just take our word for it - our customers rave about their experience with Austin Floor Store. Here's what a few of our satisfied customers have to say:
- "Mike was fantastic! We didn't even bother getting additional quotes. That's how comfortable we were with him. Then the job they did was even better. Can't go wrong with Austin's Floor Store." - Shawn Riley
- "Mo was great throughout the process, covering all of the details and handling any questions/concerns. And they beat the prices of big box stores for a high-quality product." - Amanda Torres
- "Mike was great to work with. We had our outdoor front entrance and back porch tiled. It looks fantastic. The job was done when promised and they completed the job earlier than expected." - Brenda Paolozza
Get in Touch
At Austin Floor Store, we're committed to helping you find the perfect flooring for your home or commercial space. If you have any questions or would like to schedule a in-home consultation, please don't hesitate to contact us.
Problems with Showroom Experience
Some customers had issues with the showroom experience, including difficulty getting appointments, lack of professionalism, and unavailability of requested materials. Jackie at the SB i35 location was an exception, being very helpful in trying to find a suitable product. However, other customers had negative experiences, including being stood up by Perry Mahaney, who failed to show up on time, and was unprofessional and unhelpful.
Quality of Work and Materials
Quality control was also a concern, with some customers reporting issues with the work done by Perry Mahaney and other contractors. A customer in Cedar Park reported that Austin's Floor Store refused to honor a warranty on their work, leaving the customer to find someone else to fix the problem. On the other hand, several customers praised the quality of work and materials provided by the Austin Floor Store, including great customer service, better prices, and better quality products than chain stores like Home Depot.
