We'll bring the showroom to you!
Flohr is a renowned flooring store and installation company serving the greater Austin, Texas area since 2009. Founded on the principle of delivering exceptional customer service and unparalleled expertise, we empower you to create the perfect flooring solutions for your home or business.
Our Expertise
With years of experience, our knowledgeable and passionate team boasts unparalleled expertise in:
- Hardwood flooring: From classic solid hardwood to durable engineered boards, we guide you through the intricacies of wood flooring to find the perfect match.
- Laminate flooring: Enjoy the beauty of hardwood at a fraction of the cost with our premium laminate flooring options.
- Vinyl & Rigid Core Flooring: Explore stylish and resilient flooring solutions that resist scratches, stains, and moisture.
- Carpet: Discover luxurious and cozy carpets enhanced by our expert installation and padding services.
- Ceramic & Porcelain Tile: Create a stunning and durable surface with our curated selection of tiles, suitable for any room and style.
Our Mission
Our mission is to make the process of choosing and installing new flooring a seamless and enjoyable experience. We offer:
- Personalized consultations: Our skilled flooring specialists will visit your home to assess your space and understand your needs.
- Transparent pricing: We provide clear and upfront cost estimates with no hidden fees or surprises.
- Expert installation: Our experienced installers work meticulously to ensure precise and aesthetically pleasing results.
- Unwavering communication: We provide regular updates throughout the process and are always available to answer your questions.
Client-Centric Approach
At Flohr, we believe in building lasting relationships with our clients. We take pride in:
- Delivering exceptional customer service: Your satisfaction is our top priority.
- Honesty and transparency: We provide upfront information and guidance without pushy sales tactics.
- Quality craftsmanship: Attention to detail and meticulous workmanship are hallmarks of our installations.
Join us and discover the ultimate flooring experience at Flohr!
Overall Experience
The reviewers had an overwhelmingly positive experience with Flohr, praising the company's professionalism, quality of work, and customer service.
Sales and Consultation
Gina, the salesperson, received high praise from multiple reviewers for her professionalism, knowledge, and responsiveness. She was able to find excellent matches for the customers' flooring needs and provided valuable advice throughout the process.
Installation
The installation team, led by Oscar, was commended for their respectful attitude, efficient work, and attention to detail. They were able to complete the installations within the promised timeframe and left the work areas clean and tidy.
Product Quality and Pricing
The reviewers were satisfied with the quality of the flooring products and felt that the prices were competitive compared to other companies. They appreciated the variety of options available and the guidance provided by the sales team.
Customer Service
The company's customer service was praised for its promptness, courtesy, and willingness to accommodate customers' needs. The owners, Brian and Nicole, were directly involved in ensuring customer satisfaction and resolving any issues that may have arisen.
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