Rich history and character, delivered with a personal touch
Carpet Mart Inc. is a family-owned flooring and carpeting business located in Janesville, Wisconsin. With over 50 years of experience in the industry, we have established ourselves as a reliable and trustworthy provider of high-quality flooring solutions. Our journey began in 1966 when Bob and Donna Townsend founded the company, and today, it is being run by their sons, Fred and Jim Townsend.
Our Story
Carpet Mart Inc. has a rich history of providing exceptional service to our customers. Over the years, we have built a reputation for our commitment to quality, professionalism, and customer satisfaction. We take pride in our ability to offer a wide range of flooring options, including carpet, tile, laminate, hardwood, and LVT, to name a few. Our experienced and knowledgeable team is dedicated to helping you find the perfect flooring solution for your home or commercial space.
Our Services
At Carpet Mart Inc., we offer a wide range of services to cater to your flooring needs. Our team of experts is equipped to handle any project, from installation to maintenance. We understand the importance of quality installation, which is why we take pride in our in-house installation team. Our experts are trained to provide top-notch service, ensuring that your flooring needs are met with ease.
Shaw Floors
One of our key partners is Shaw Floors, a renowned manufacturer of high-quality flooring products. Shaw Floors is known for its innovative designs, durability, and quality. We are proud to offer Shaw Floors' products to our customers, including carpet, tile, and hardwood. Shaw Floors' commitment to quality and innovation aligns with our values, making it an ideal partner for us.
Room Visualizer
To help you visualize your flooring options, we offer a Room Visualizer tool. This innovative tool allows you to design and visualize your flooring options, giving you a better understanding of how different flooring products will look in your space.
Why Choose Us
At Carpet Mart Inc., we are committed to providing our customers with exceptional service, quality products, and competitive pricing. We take pride in our professionalism, honesty, and integrity. Our team is dedicated to helping you find the perfect flooring solution for your needs. Whether you are looking for a new carpet, tile, or hardwood floor, we are here to guide you through the process.
Contact Us
If you have any questions or would like to schedule a consultation, please feel free to contact us. We would be happy to assist you with your flooring needs.
Excellent Service and Quality Installations
The majority of reviewers have had a positive experience with this flooring store, praising its staff, installation crew, and selection of products. Many reviewers have given the store 5-star ratings, citing excellent service, friendly and helpful staff, and high-quality installations. One reviewer noted that the salesperson was very helpful and friendly, while another reviewer praised the crew for their fantastic work and helpfulness with measurements and choices. Several reviewers have also mentioned the store's extensive selection of flooring products.
Disappointing Experiences
On the other hand, a few reviewers have had negative experiences with the store. One reviewer gave the store a 1-star rating, citing poor customer service, unhelpful staff, and a sense of suspicion. Another reviewer reported feeling pushed to make a purchase, with an employee taking a rug off hold without their consent. A third reviewer was met with a dismissive and unfriendly attitude from a staff member, who seemed uninterested in helping them with their budget.
