Your Go-to Carpet Dealers
A Long-Standing Tradition of Quality Flooring Solutions
Lacey's Carpets & Floors has proudly served the local community for over a century, offering unparalleled expertise in flooring solutions. As a family-run business, we pride ourselves on providing exceptional customer service, delivering high-quality materials, and upholding rigorous ethical values.
Expert Guidance & Wide Selection
Our highly skilled team is dedicated to understanding your individual needs and desires. We meticulously guide you through the selection process, offering comprehensive knowledge of diverse flooring materials like hardwood, laminate, carpet, and vinyl plank. We foster an environment of open communication, ensuring you feel empowered to make informed decisions.
Custom Solutions & Tailored Services
Beyond simply selling flooring materials, we offer a diverse array of services to cater to your specific needs. Our comprehensive list includes:
- Carpet repairs and stretching to restore the beauty and functionality of your existing carpets.
- Quick and efficient rug alterations, ensuring perfect fit and aesthetic appeal.
- Professional installation services for seamless and reliable flooring placement.
Experience & Community Commitment
Across generations, Lacey's Carpets & Floors has consistently responded to the evolving needs of our community. We actively participate in local initiatives, offering exceptional value and personalized attention to every customer. We believe in fostering strong relationships and supporting the community that has supported us.
Why Choose Lacey's Carpets & Floors?
- Over 100 years of experience delivering exceptional flooring solutions.
- Wide selection of high-quality materials to suit diverse budgets and styles.
- Personalized guidance and expert advice from experienced professionals.
- Comprehensive range of services to cater to your every flooring need.
- Unwavering commitment to customer satisfaction and community involvement.
Customer Reviews
The reviews are a mix of comments on the quality and pricing of services provided by a carpet installation company, with some mentioning the professionalism and quality of work, while others express disappointment with the cost.
Pricing and Value
Some customers have expressed concerns about the pricing of the services, with one reviewer stating that they paid $10 for a 45-piece of padding, which they felt was too expensive. However, others have mentioned that the pricing was "very reasonable" and that they received a good value for their money.
Quality of Work
The quality of work and professionalism of the installation team are frequently mentioned in the reviews. Several reviewers have commented on the high quality of the carpeting and the installation process, with one reviewer stating that the installation was "quick and professional." Another reviewer praised the team for their ability to work in a tight timeline to complete the installation.
Customer Service
The customer service provided by the company is also highlighted in the reviews. Several reviewers have mentioned that the owner, Deno, is a "good guy" who goes above and beyond to ensure customer satisfaction, including providing free bonding for extra carpet pieces. Other reviewers have praised Deno for being easy to work with and following up on installations to ensure that customers are satisfied.
Common Issues
The only common issue mentioned in the reviews is the pricing, with one reviewer expressing disappointment with the cost.
