Simply the Best Hardwood Flooring Store in the Rochester, NY Area
Hardwood OUTLET LLC is a family-owned flooring business that has been serving the Rochester, NY area for years. Our top priority is to ensure that every customer who walks into our store is treated with the utmost respect and gets the best knowledge to make an informed decision. We are committed to providing a higher standard of customer experience like no other.
Our Services
At Hardwood OUTLET LLC, we offer a wide range of flooring options, including hardwood, laminate, carpet, and luxury vinyl. We have over 2000 hardwood flooring samples at each of our locations, ensuring that we have some of the best hardwood flooring brands in the area. Our free In-Home estimates allow us to come out and measure for your hardwood flooring at a convenient time. We also offer financing on certain products, with easy financing details available at our locations.
Once you have selected your hardwood floors, Hardwood OUTLET LLC will schedule your installation and tell you exactly what the cost will be before installation. Our professional flooring installation ensures that your floors are installed to the highest standards, with no surprises or hidden fees.
In addition to our installation services, we also offer flooring repair and maintenance services. Our team of experienced technicians can handle any flooring repair or maintenance needs, from fixing loose boards to refinishing worn-out floors.
At Hardwood OUTLET LLC, we pride ourselves on having some of the best prices on hardwood flooring in the Rochester, NY area. Our unbeatable prices, combined with our higher standard of service, make us the best hardwood flooring store in the Rochester area.
Our Locations
We have two locations in the Rochester area, one in Penfield and one in Henrietta. Our Penfield store offers an incredible selection of solid and engineered hardwood flooring, laminates, carpets, and luxury vinyl. Our Henrietta store also offers a wide range of flooring options, including hardwood, laminate, carpet, and luxury vinyl.
Our Penfield location is conveniently located next to Delta Sonic Car Wash, and our Henrietta location is easily accessible from East Henrietta Road. Both locations have knowledgeable staff who can help you make the right flooring decision for your home or business.
At Hardwood OUTLET LLC, we are committed to providing the highest standard of service and the best flooring options for our customers. We invite you to visit one of our locations today and experience the Hardwood OUTLET difference for yourself.
Customer Service and Knowledge
Hardwood Outlet stands out for its exceptional customer service and knowledge. The team, led by Oz and Levent, go above and beyond to ensure that customers are well-informed about their flooring options. They take the time to explain pros and cons, provide tips, and offer guidance without judgment.
DIY-Friendly
The company is also incredibly supportive of DIY projects. They offer to lend tools, provide advice, and answer questions in a non-judgmental manner. This approach has earned them a reputation as a trusted and reliable source for homeowners who want to install their own flooring.
Installation and Quality
The installation crew is described as exceptional, with a focus on quality and attention to detail. The team is personable, considerate, and professional, ensuring a seamless experience from start to finish.
Testimonials
Each customer's review is a glowing endorsement of Hardwood Outlet's exceptional customer service, knowledge, and installation quality. The company's commitment to customer satisfaction is evident in the numerous 5-star reviews.
Mixed Experience
However, one reviewer had a less-than-stellar experience, noting that the staff didn't seem eager to help when he walked in.
