Business Details
36 Years
experience
Expert Hardwood Floor Services in Rochester, NY
Rochester Hardwood Floor has been built on a legacy of quality, craftsmanship, and customer satisfaction for over 30 years. In 2020, longtime team members Mike and Steve assumed ownership, continuing the company's commitment to expert hardwood floor repairs, refinishing, and installation throughout Monroe County. With a highly trained team and a dedication to superior service, we treat every project as if it were our own home. Our mission remains to set the industry standard for quality and communication, ensuring every client receives the attention, expertise, and craftsmanship they deserve. We specialize in long-lasting and low-maintenance finishes, using only the highest-quality products from trusted brands. Our team of certified craftsmen brings decades of combined experience to every job, never subcontracting our work to maintain precision and excellence.We prioritize clear communication throughout the entire process, treating clients with honesty and transparency. From dustless refinishing to custom staining and inlays, we combine advanced technology with traditional artistry to deliver results that exceed expectations. Our focus on environmental responsibility and customer education ensures clients make informed decisions about their hardwood flooring investments. With a proven track record of transforming spaces and resolving complex flooring issues, we remain dedicated to serving our community with integrity and expertise.
Services
Floor Installation
Dustless Refinishing
Hardwood Repair
Buff and Recoat
Custom Staining
Floor Gaps Repair
Ice Damming Solutions
Borders and Inlays
Pet Damage Repair
Cupped Floor Repair
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of specialized hardwood flooring expertise
- Our team uses advanced dustless refinishing technology
- We provide free personalized consultations with detailed project planning
- Our family-owned business maintains direct oversight of every project
- We guarantee transparent communication throughout the entire process
What people say
Professional and friendly team
Magnificent job results
Timely and courteous crews
Exceeded expectations
Expert problem-solving
Services
Dustless Floor Refinishing
Our advanced dustless refinishing system removes old finishes while capturing 99% of airborne particles. Using commercial-grade equipment with HEPA filtration, we restore floors to like-new condition without spreading dust throughout your home. The process includes stain application options and multiple protective coats for lasting durability, completed in just three days with minimal disruption to your household routine.
Hardwood Floor Repair
We specialize in repairing all hardwood floor damage types including water damage, pet stains, cracked planks, and structural warping. Our technicians use precision techniques to replace damaged boards, fix gaps, and restore cupped floors using moisture balancing methods. Each repair blends seamlessly with existing flooring while addressing underlying structural concerns for long-term stability.
Custom Staining
Transform your space with custom staining solutions that enhance wood grain patterns while matching your interior decor. We offer Minwax stain samples applied directly to your floor type for accurate color selection. Our experts guide you through light vs. dark stain considerations, including maintenance implications and design compatibility, ensuring beautiful, personalized results that maintain wood's natural character.
Borders and Inlays
Elevate your floors with custom hardwood inlays and border designs crafted from premium veneers. Our artisans create geometric patterns, rope designs, and medallion focal points using precision laser-cutting technology. These decorative elements can be incorporated during new installations or seamlessly added to existing floors, transforming ordinary surfaces into artistic centerpieces that reflect your personal style.
Buff and Recoat
Our buff and recoat service revitalizes worn floors by applying a new protective layer over existing finishes. Using professional screening techniques, we remove surface scratches and apply durable urethane coatings that restore shine and protection. This cost-effective solution takes just one to two days, with minimal disruption and immediate usability after curing, extending your floors' lifespan between full refinishing cycles.
People
Mike
Co-Owner
With over 25 years in the business since joining in 1999, Mike brings extensive operational knowledge from working summers through college in the family business. He ensures technical excellence in every project as co-owner.
Steve
Co-Owner
A 25+ year veteran since 1996, Steve transitioned from leadership roles to co-ownership in 2020. His expertise in project management and client communication maintains the company's high service standards across all operations.
Kelly
Founder
As founder, Kelly established the company's reputation for quality over 30 years. Though retired in 2020, his legacy of craftsmanship continues through the current ownership team's ongoing commitment to original standards.
Donna
Founder
Co-founder Donna built the company's customer service reputation through consistent communication practices. Her emphasis on client relationships remains a core business principle even after transitioning ownership to Mike and Steve.
Questions
What hardwood floor services do you offer?
We provide installation, dustless refinishing, repairs, buff and recoat services, custom staining, and decorative inlays for hardwood floors across Monroe County.
How long does a hardwood floor refinishing project take?
Most refinishing projects require 3 days: day 1 for sanding/staining, day 2 for second coat, and day 3 for final coat with 72-hour curing period before furniture replacement.
Do you offer dustless refinishing technology?
Yes, we use advanced dust collection systems that capture 99% of particles during sanding, maintaining clean environments with no mess left behind.
Can you repair water-damaged hardwood floors?
Our specialists assess moisture damage extent and perform targeted repairs, including plank replacement, cupping correction, and refinishing to restore floor integrity.
What maintenance is required after installation?
We provide care sheets detailing routine sweeping, protective pad usage, and recommended cleaning products to maintain your floors' beauty for decades.
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