Beyond the Surface. Inside Your Business.
Our Story and Mission
At RM Interiors (RMI), we're more than just a flooring company. We're a partner who helps our customers succeed in the rental and multifamily industries. Founded by brothers Rick and Mark Wagner, RMI has been serving the industry for over 15 years, offering a range of flooring solutions, including carpet, vinyl plank, and sheet vinyl products.
Our Services
Our services are designed to meet the unique needs of our customers, whether you're a property manager, contractor, or builder. Our team of experts specializes in carpet, vinyl, and tile installations for rental units, and we're dedicated to providing cost-effective, high-quality flooring solutions that meet your specific needs.
Our Commitment to Quality
At RMI, we're committed to delivering exceptional quality in everything we do. From the initial consultation to the final installation, we work closely with our customers to ensure that their flooring needs are met. Our team is dedicated to providing prompt and professional service, using only the highest-quality materials, and adhering to rigorous quality control standards.
Our National Coverage
With multiple locations across the United States, RMI is well-positioned to serve customers nationwide. Our extensive network of warehouses and experienced personnel enable us to respond quickly and efficiently to the needs of our customers, wherever they may be.
Our Vision and Values
At RMI, we're committed to being a trusted partner in the multifamily and rental industries. We believe in the importance of building strong relationships with our customers, and we strive to deliver exceptional service, quality, and value in everything we do. Our team is dedicated to providing a personalized experience, tailored to the unique needs of each customer.
Meet Our Team
At RMI, we're proud of our team of experienced professionals, who are committed to delivering exceptional service and quality. Our team members are dedicated to helping our customers succeed, and we're proud to offer a variety of services, including:
- Carpet, vinyl plank, and tile installations
- Flooring solutions for rental properties
- Cost-effective, reliable products
- Efficient, timely installation process
Multiple Review Categories
Many customers have spoken about their experiences with RM, and it appears that the company has both impressed and disappointed numerous individuals. Some reviewers praised the company's services, mentioning that their work was done on time, and the results were excellent. Others, however, reported subpar experiences, including issues with communication, work quality, and billing.
Excellent Services
Several reviewers mentioned that they were pleased with the company's services, citing the professionalism and expertise of the workers. For instance, Chris and Jake did an excellent job with the carpet cleaning, while Leo did a terrific job of replacing carpet. Some reviewers also praised the company's reputation in Arizona.
Negative Experiences
On the other hand, several reviewers reported negative experiences with RM. Some mentioned issues with communication, such as not being kept informed about their orders or being unable to reach the company. Others reported problems with the quality of work, including incorrect installations, poor execution, and unfinished projects. Some reviewers also claimed that they were overcharged or ripped off.
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