At JK Carpet Center, we take pride in being the premier flooring and home design solutions provider in Salem, OR, and the surrounding Willamette Valley. For over 40 years, our family-owned business has been dedicated to delivering high-quality products and exceptional service to our customers.
Our Services
We offer a wide range of flooring solutions, including carpet, hardwood, laminate, vinyl, and tile. Our vast selection of products from renowned brands such as Shaw, Mohawk, Dreamweaver, and Armstrong ensures that our customers find the perfect flooring solution for their needs. We also provide window treatments and premium countertops to complete the home design experience.
At JK Carpet Center, we understand the importance of creating a seamless bathroom and kitchen renovation experience. Our expert design consultants work closely with our customers to select the perfect flooring, countertops, and window treatments that meet their unique needs and preferences.
Design Consultation
Our team of skilled professionals guides our customers through every step of the flooring selection process. From initial consultation to final installation, our knowledgeable design consultants ensure that our customers are fully satisfied with their final choice. We take pride in providing exceptional customer service, and our goal is to deliver a stress-free and enjoyable experience for our customers.
Convenient Services
We offer a range of convenient services to make your flooring experience even more enjoyable. Our free in-home estimate service allows you to visualize your new flooring in your home before making a purchase. We also provide financing options, making it easier for our customers to achieve their flooring dreams.
About Our Team
Our team of experienced professionals is dedicated to providing exceptional customer service and ensuring that our customers are fully satisfied with their flooring experience. We take pride in our commitment to quality and our goal is to build long-term relationships with our customers.
Our Philosophy
At JK Carpet Center, we believe that flooring is not just a material choice, but an opportunity to create a functional, beautiful, and functional space that reflects our customers' personalities. We strive to provide exceptional products and services that meet our customers' needs, exceed their expectations, and build lifelong relationships.
Get Started Today
Visit us at our Salem showroom to explore our vast selection of flooring products, window treatments, and countertops. Our knowledgeable design consultants are ready to assist you in creating a space that reflects your unique style and preferences.
Installation Experience
The majority of reviewers had a smooth and easy installation experience with J/K Carpet. They appreciated the professionalism and efficiency of the installers, who went above and beyond to ensure they were happy with the final result.
Sales and Customer Service
Many reviewers praised the sales team, particularly Alex, Blake, David, and Joel, for their helpfulness and knowledge. They were able to provide excellent recommendations and ensured that the customers' needs were met.
Quality of Products
Reviewers were extremely satisfied with the quality of the products they received, including carpets, tile, and luxury vinyl flooring. They appreciated the wide range of options presented to them and the expertise of the sales team in guiding their selections.
Communication and Follow-up
However, a few reviewers experienced issues with communication and follow-up from the company. They reported having to wait for extended periods for estimates or callbacks, which led to frustration and inconvenience.
Comparison to Other Companies
Some reviewers compared J/K Carpet favorably to other companies they had worked with, citing their professionalism, quality of products, and excellent customer service.
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