Exceeding Your Expectations is Our Goal
Who We Are
Chattanooga Flooring Center proudly serves the Chattanooga area with exceptional flooring solutions for both commercial and residential properties. Founded in 2008, we have evolved into a trusted subsidiary of Atlanta Flooring Design, fueled by a passion for quality products, excellent service, and unbeatable prices. Our dedicated team of experienced professionals is committed to understanding your unique needs and finding the perfect flooring solutions to enhance your space.
Our Vision
Our vision is to empower our customers to create beautiful and functional spaces by providing a diverse selection of high-quality flooring options, alongside expert guidance and personalized attention. We believe in exceeding expectations and fostering long-lasting partnerships with our clients.
What We Offer
We offer a comprehensive range of flooring solutions to cater to every space and budget:
Carpet
- Extensive selection of top-quality carpets from trusted brands like Dixie Home, Masland, and Fabrica.
- Expert guidance on choosing the best carpet type for your needs.
Hardwood Flooring
- Discover the beauty and durability of genuine hardwood flooring.
- Explore sustainable and eco-friendly options like cork and bamboo.
Laminate Tile
- Affordable and practical flooring solution with realistic wood or stone visuals.
- Benefits from water-resistance and scratch-resistance.
Luxury Vinyl
- Cutting-edge vinyl flooring offering exceptional style and durability.
- Waterproof, stain-proof, and comfortable underfoot.
Commercial Flooring Solutions
- Comprehensive selection of flooring options for offices, schools, healthcare facilities, and other commercial spaces.
- Tailored solutions to meet your unique requirements and budget.
Customer-Focused Approach
At Chattanooga Flooring Center, our customers are at the heart of everything we do. We prioritize:
- Personalized Consultations: Our skilled project specialists will listen to your needs and guide you through the selection process.
- Accurate Estimates: Receive a free, no-obligation in-home estimate to plan your project efficiently.
- Exceptional Service: Our dedicated team is committed to providing seamless and stress-free experience from start to finish.
Contact Us Today!
Let Chattanooga Flooring Center be your trusted partner in creating the perfect flooring solution for your home or business. Get a free estimate and discover the difference quality and professionalism make.
Satisfaction and Quality Issues
Many customers have mixed opinions about their experiences with Chattanooga Flooring. While some have praised the selection of products, quality, and customer service, others have been disappointed with issues related to installation, salesperson attitude, and customer service follow-up.
Installation Issues
Two customers, S. L. Fears and Sharon Chernin, experienced problems with installation, including errors with quarter round installation and subpar workmanship. S. L. Fears was initially excited about their purchase but was disappointed with the long time it took to resolve the issue and the lack of follow-up from the salesperson.
Salesperson Attitude
Sharon Chernin also had a negative experience with a salesperson, describing them as "non-attentive and rude." This may have influenced her decision not to return to the store for future flooring needs.
Positive Experiences
On the other hand, several customers have had excellent experiences with Chattanooga Flooring. Lb, Daniel Frishman, Charles Bates, Dan Hagler, Bonnie Peterson, Art McKeldin Jr, Dennis Donahue, Boran Boran, Matt Brooks, and No Comment all praised the store's selection, quality, and customer service. Sara Taylor, in particular, was mentioned as a helpful and knowledgeable salesperson.
Delivery and Return Policy
Charles Bates and No Comment both had positive experiences with the store's delivery and return policies. Charles Bates was pleased with the delivery of his flooring and the store's willingness to take back the flooring when he needed to return it. No Comment was also impressed with the store's flexibility and willingness to help them find the products they needed.
Conclusion
Overall, the quality of the products and customer service at Chattanooga Flooring Center vary depending on the individual experience. While some customers have had positive experiences, others have been disappointed with installation and salesperson issues. It is essential for customers to carefully review their options and ensure that they receive the level of service they expect.
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