Exceeding Expectations, One Floor at a Time
Who We Are
At KC Flooring, we are a family-operated business with over 19 years of experience in the flooring industry. We are committed to exceeding every client's expectations and providing the best customer service possible. With a focus on quality and attention to detail, we strive to deliver outstanding results that meet and exceed our customers' needs.
Our Services
As experts in flooring, we offer a wide range of services to meet all your flooring needs. Our services include hardwood flooring, laminate flooring, luxury vinyl plank (LVP) flooring, carpet, tile, sand and finish, and custom designs. Our skilled team of professionals will work with you to design and install beautiful flooring solutions that match your unique style and preferences. Whether you're looking to update your home or office, we have the expertise and resources to get the job done.
What Sets Us Apart
At KC Flooring, we pride ourselves on our commitment to customer satisfaction and our attention to detail. We understand that every client is unique, and we work closely with each customer to ensure that their needs are met. Our team of professionals is dedicated to providing exceptional service and ensuring that every client is completely satisfied with our work. We are also proud to have a proven track record of excellence, with numerous testimonials and referrals from satisfied clients.
Our Expertise
With over 19 years of experience in the flooring industry, we have developed a unique expertise that sets us apart from other flooring companies. Our team of professionals has the knowledge and skills necessary to tackle even the most complex flooring projects. We stay up-to-date on the latest products and techniques, ensuring that our clients receive the best possible solutions for their flooring needs.
Our Guarantee
At KC Flooring, we stand behind the quality of our work and are committed to ensuring that every client is completely satisfied with our services. We offer a satisfaction guarantee, ensuring that every client is happy with the final result. We take pride in our work and are dedicated to providing exceptional service and quality results.
Installation Experience
The reviewer, Kelly C., had a disappointing experience with Chico's installation of Luxury Vinyl Plank (LVP) flooring on their entire first floor. Despite the initial estimate, the installation took two days instead of one, and the crew was late for every appointment except the initial free estimate.
Organizational Issues
The reviewer attributes the poor experience to Chico's apparent lack of organization in running his business. This was evident in his inability to remember details from the initial estimate and the crew's unreliability in keeping to their schedule.
Unmet Expectations
The installation did not meet Kelly's expectations, and the numerous small mistakes added up to a negative experience. The reviewer expresses frustration with the overall performance of Chico and his crew.
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