Where Quality Meets Sustainability
At California Carpet, we've been committed to excellence since 1989, striving to be the Bay Area's leading floor covering retailer. We believe that our customers deserve more than just a wide selection of products, competitive pricing, and excellent service. They deserve trust, and we've worked tirelessly to earn and maintain that trust over the years.
Our Mission
Our mission is simple: to provide our customers with an unparalleled shopping experience, offering the best products, expert advice, and exceptional service. We're dedicated to helping you find the perfect flooring solution for your home or commercial space, and we're committed to making the process as seamless and stress-free as possible.
Our Products and Services
We offer an extensive range of flooring products, including carpet, hardwood, laminate, luxury vinyl, cork, and area rugs from top manufacturers like DH Floors, Fabrica, Masland, and Armstrong Lutea. Our Design Studio collection showcases the latest styles and trends, and our expert designers are always happy to provide guidance and inspiration.
In addition to our product offerings, we provide a range of services designed to make your flooring project a success. Our experienced installation team will ensure a flawless installation, and our dust-free refinishing and custom rug services will bring your vision to life.
Our Commitment to Sustainability
At California Carpet, we're passionate about reducing our environmental footprint. We're proud to offer a range of eco-friendly products and work closely with our suppliers to ensure that they're adopting environmentally sound practices in their manufacturing processes. We're also committed to recycling every bit of carpet we remove from customer homes, partnering with Borgata Recycling to minimize waste and promote sustainability.
Why Choose Us?
So why should you choose California Carpet for your flooring needs? For starters, our extensive product range, expert advice, and exceptional service set us apart from the competition. Add to that our commitment to sustainability, dust-free refinishing, and custom rug services, and you'll see why we're the Bay Area's go-to flooring destination.
Get Inspired
Browse our beautiful flooring galleries, meet with one of our skilled project specialists, and let us help you choose the right flooring style for your home or commercial space. Request an estimate today, and let's get started on your flooring project!
Overview of Customer Reviews
California Carpet has received a mix of positive and negative reviews from customers. The positive reviews praise the company's excellent customer service, knowledgeable sales staff, and quality products. On the other hand, the negative reviews criticize the company's poor customer service, incompetent staff, and subpar installation services.
Positive Reviews
The positive reviews highlight the expertise of sales staff, such as Violetta, Gregory, and David, who provided exceptional guidance and support to customers. Many customers appreciated the company's unparalleled customer service, which included bending over backwards to meet customers' needs and providing quality products at competitive prices. The installation process was also praised for being efficient and professional.
Negative Reviews
The negative reviews criticize the company's poor customer service, with some customers experiencing rude and condescending treatment from staff. Some customers were unhappy with the installation process, citing issues with measurements, padding, and licensing. Others were disappointed with the quality of the products and the company's failure to deliver on promises.
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