Where flooring meets exceptional customer service
Since 2003, we've been providing exceptional flooring solutions to residential and commercial clients. Our unwavering commitment to quality, customer service, and competitive prices has earned us a reputation as one of the most reliable flooring companies in the area.
Understanding Your Needs
We understand that every project is different, with unique needs and preferences. Our experienced team takes the time to understand your vision, budget, and unique requirements to offer tailored recommendations. We'll walk alongside you through every step of the process, from selecting the perfect materials to installation and beyond.
Our Expertise and Products
Crown Flooring offers a vast selection of high-quality flooring materials to fit any style, budget, and application. From classic hardwoods to contemporary luxury vinyl, modern laminates to eco-friendly tiles, we have something for every project. Our offerings include:
- Hardwood Flooring: Natural beauty, timeless elegance, and unmatched durability.
- Luxury Vinyl Flooring: Realistic visuals, exceptional performance, and water resistance.
- Laminate Flooring: Durable, scratch-resistant, and budget-friendly.
- Tile Flooring: Eco-friendly, temperature-resistant, and incredibly durable.
- Carpet Flooring: Softness, comfort, and excellent sound absorption.
A Team of Passionate Professionals
Crown Flooring boasts a team of experienced and dedicated flooring specialists who are passionate about helping you achieve your dream floor. Our team will:
- Provide personalized recommendations based on your needs and preferences.
- Assist with measuring and planning your project.
- Handle all installation and post-installation details.
- Ensure your complete satisfaction with exceptional customer service.
Experience the Crown Flooring Difference
At Crown Flooring, we're committed to exceeding your expectations. We're reliable, professional, and dedicated to delivering outstanding results. Contact us today for a free consultation and discover the perfect flooring solutions for your home or business.
Customer Satisfaction
The reviews for Crown Flooring are overwhelmingly positive, with all but one reviewer giving a 5-star rating. Many customers have praised the company's professionalism, knowledge, and attention to detail. Andy Hughes, the owner, is particularly commended for his excellent customer service, patience, and ability to listen to customers' needs.
Product Quality and Installation
Many customers have praised the quality of the products they received from Crown Flooring, including engineered hardwood flooring, vinyl plank and sheet goods, sheet vinyl, laminate flooring, and carpeting. The installation teams have also been commended for their professionalism, efficiency, and attention to detail.
Customer Support
Some customers have mentioned the excellent customer support they received from Crown Flooring. The company's staff is knowledgeable and helpful, and they are responsive to customers' needs and questions.
Negatives
The only negative review was from Aaron Dushack, who gave the company a 1-star rating. He mentioned that he waited for an estimate for over three weeks, and when he called to inquire about the status, he was told that something was unusual about their procedures. He also mentioned that Bob, one of the staff members, was not very helpful.
Overall
Crown Flooring has received high praise from its customers for its excellent customer service, product quality, and installation teams. However, one reviewer experienced delays and poor service, which suggests that there may be some variability in the company's performance.
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