Transform Your Space with Quality Hardwood Flooring
At Builders Wholesale Flooring, we take pride in being the largest flooring provider in the Carolinas, serving the residential home builder and multifamily markets since 1992. With a history of providing exceptional service and quality products, we have established ourselves as a trusted partner for builders, developers, and homeowners alike.
Our Philosophy
Our philosophy is built on the principles of providing exceptional customer service, offering a wide range of high-quality products, and delivering unparalleled value to our clients. We believe that our commitment to excellence is what sets us apart from the rest. Our team of knowledgeable design consultants is dedicated to ensuring that every homebuyer is completely satisfied with their flooring experience.
Our Services
At Builders Wholesale Flooring, we offer a comprehensive range of services designed to meet the needs of our clients. Our services include:
- Builder Services: Our professional, full-service design center provides the highest level of service for your customers. We work closely with your team to ensure that every homebuyer is completely satisfied with their flooring experience.
- Multifamily Services: We understand the unique needs of multifamily and commercial contractors. That's why we've adapted our expertise to meet the specific needs of these markets.
Our Products
We offer an extensive range of products to cater to the diverse needs of our clients. Our product portfolio includes:
- Carpet: With a vast selection of styles, colors, and textures, our carpet range is designed to meet the needs of every homebuyer.
- Hardwood: Our hardwood flooring options offer natural warmth and charm, making them a popular choice for homeowners.
- Tile: Ceramic tile offers beauty, durability, and numerous design possibilities, making it a favorite among homeowners.
- Laminate: Our laminate flooring is the latest trend in residential flooring, offering great looks at affordable prices.
- Stone: Our selection of stone and countertop materials adds an extra layer of sophistication and style to any room.
Our Commitment
At Builders Wholesale Flooring, we are committed to delivering exceptional customer service, providing high-quality products, and exceeding our clients' expectations. Our team of experts is dedicated to ensuring that every homebuyer has a positive experience with us.
Poor Customer Service
The reviewers universally panned the customer service of Builder's Wholesale Flooring, citing unprofessional and untrustworthy behavior from representatives like Bruce, Mike, and Mike Wilson.
Unreliable and Low-Quality Products
Reviewers reported issues with the quality of the flooring products, including chipping, breaking, and water damage. The company's response to these issues was deemed inadequate, with some reviewers receiving threats or blame-shifting instead of solutions.
Unprofessional Business Practices
Multiple reviewers reported being overcharged or billed incorrectly, with some experiencing difficulties in getting a straight answer or resolution from the company. The company's sales tactics were called into question, with some reviewers feeling misled or deceived.
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