Creating valuable floors one at a time
Creating Valuable Floors One At A Time
For over a decade, USC Flooring Inc. has been providing exceptional service and high-quality flooring solutions to residential and commercial clients throughout North Carolina. We understand that your flooring is a major investment, and we're committed to delivering results that surpass your expectations.
Our Vision
At USC Flooring Inc., we believe in creating valuable floors that enhance the beauty and functionality of your home or business. We work closely with every client to understand their needs and preferences, and deliver flooring solutions that exceed their expectations.
Our Services
We offer a comprehensive range of services to meet your specific flooring needs, including:
1. Estimate & Consultation
- On-site or virtual estimates to assess your flooring needs and provide accurate cost estimates.
- Comprehensive consultation to discuss your flooring vision and address any potential challenges.
2. Material Selection & Ordering
- Guidance in choosing the right materials for your project, considering factors such as budget, style, and functionality.
- Transparent communication and clear explanation of the ordering and delivery process.
3. Installation & Finalization
- Efficient and professional installation by experienced and certified technicians.
- Attention to detail and meticulous craftsmanship to ensure a seamless and lasting result.
- Final inspection and quality check before project completion.
4. Variety of Services
We offer a diverse selection of materials and services to cater to various flooring needs:
- Hardwood Installation & Refinishing
- Luxury Vinyl Plank (LVP)
- Engineered Wood Installation
- Carpet Installation
- Commercial Flooring Solutions
Our Promise
At USC Flooring Inc., we pride ourselves on:
- Integrity and transparency: We provide clear and open communication throughout the entire process.
- Exceptional craftsmanship: We are committed to providing high-quality work that exceeds expectations.
- Client satisfaction: We go the extra mile to ensure your complete satisfaction with your new floors.
Flooring Options and Quality
The flooring store offers a huge variety of flooring options, which makes it easy for customers to find the perfect match for their needs. The quality of the products, including LVP and carpet, is very good and meets customer expectations.
Customer Service
The customer service at the store is highly responsive and available to answer questions. The staff is professional, friendly, and goes above and beyond to ensure customer satisfaction. The manager is willing to find more affordable product options and provides a quick in-home estimate.
Installation and Attention to Detail
The installation process is smooth and quick, with a team that pays close attention to detail. The installers do a great job, covering nail holes on quarter rounds and ensuring a professional finish.
Pricing
The store offers competitive pricing, with quotes that are hard to beat. Customers have shopped around and found that USC Flooring provides the best prices for their products and services.
Negative Experiences
Some customers have reported negative experiences, including wrong floor color installation, unprofessional behavior, and poor communication. One customer had a terrible experience with customer service, and another was frustrated with the lack of instructions on how to care for the floor.
Overall Experience
Most customers have had a positive experience with USC Flooring, praising the store's huge variety of flooring options, good quality products, excellent customer service, and professional installation.
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